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Are you an organized and focused multi-tasker? Do you thrive in a fast-paced In-Office environment? Do you take pride in successfully impacting customer relationships by utilizing your training and superior soft skills? If so, we’ve got an excellent opportunity waiting for you. For over 25 years HŌM Solutions has been providing superior installation of flooring and general residential remodeling while providing an unprecedented customer experience. This recipe of quality and service has allowed our organization to become one of the largest and most successful home improvement companies in the nation.
Job Purpose
Professionally engage and interact with all customers who contact our Service Center, utilizing phone, email, and text platforms. This In-Office position will service the needs of our customers through aggressive follow-up, multitasking skills, and an enthusiastic approach that creates a positive, service-oriented environment. Manage all customer needs including scheduling and troubleshooting daily questions or concerns. Develop ongoing relationships with key customer accounts to ensure high overall satisfaction levels. Monitor field service level and quality to ensure the organization is providing the highest level of service to its customers. Continually develop innovative and creative strategies to improve service, quality, and team performance.
Qualifications
Job Type: Full-time
Pay: $20.25 per hour
Expected hours: 40 per week
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Work Location: In person
Full Time
Heavy Civil Construction
$41k-51k (estimate)
06/13/2024
06/25/2024
AZTEC, NM
25 - 50
2008
SEAN WELCH
$10M - $50M
Heavy Civil Construction
The job skills required for CSR - Customer Service Representative include Customer Service, Problem Solving, Scheduling, Troubleshooting, Customer Relationship, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be a CSR - Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CSR - Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CSR - Customer Service Representative positions, which can be used as a reference in future career path planning. As a CSR - Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CSR - Customer Service Representative. You can explore the career advancement for a CSR - Customer Service Representative below and select your interested title to get hiring information.