Home Helpers of Dallas is Hiring

COMMUNITY LIAISON & BUSINESS DEVELOPMENT REPRESENTATIVE

Providing Excellence in private care services (personal care and companion care) since 2006 is interested in hiring someone who shares our values and commitment to our Senior clients in Dallas and Collin County.

Purpose and Objective: 

The Community Liaison & Business Development Representative's main objective is to drive new business leads as well as ensure highest level of satisfaction and retention of our clients. This is done through a variety of activities in the community and ongoing nurturing of relationships with referral sources as well as clients. This position will promote community relationships with surrounding professional organizations and other referring sources and manage general awareness of Home Helpers services. In addition, this role will develop and execute a Marketing Plan, submit and manage a Marketing budget. This position will report to the owner. 

Job Requirements : Excellent verbal and written communication skills. Detail-oriented, service-oriented and self-motivated. Strong organizational skills, as well as high adaptability to our growing company. Self-starter with excellent presentation skills and ability to listen effectively. Works well independently and as part of a team. Maintains confidentiality of all company information. Meets project deadlines. A valid driver’s license with reliable transportation and current auto insurance is a must. 

Roles and Responsibilities: 

1. Generate new business by developing a network of referral sources that will send new clients on a regular basis. 

2. Maintain and develop existing referral sources, with the use of a CRM software. 

3. Identify and engage in community events to educate others about Home Helpers.

4. Demonstrate creativity in the ability to bring new ideas and execute toward lead generation. 

5. Be sincerely compassionate and respectful about the services we offer and the clients who need these services. 

6. Maintain a professional business attitude, attire, presentation and conduct at all times. 

7. Identify, build and maintain relationships with new client referral sources. 

8. Preparation of proposals and presentations using company marketing resource materials, such as brochures, data, slideshows and equipment. 

9. Delivering marketing programs that support the growth and expansion of products and services. 

10. Develop and conduct client sales presentations, and assessment of client’s needs and wants 

11. Compile and maintain status reports on marketing efforts based on information collected such as marketing trends, competition, new products and pricing. 

12. Prepare and submit reports to owner on upcoming marketing efforts and plans.

13. Prepare and submit weekly contact reports to owner.

13. Research, schedule and participate in community marketing events including health fairs, senior expos and any other event that would promote our services to the general public. 

14. Coordinate and assist with community events and trade shows. 

15. Manage and utilize social media (i.e. Primarily Facebook and possibly some on Instagram, Twitter, etc)

16. Identify new opportunities within the community and develop plan to expand successfully. 

17. Assist Office Team in times of need to ensure 100% client coverage and satisfaction.

18. Other duties as assigned

Compensation: $60,000.00 base, plus highly competitive commission and bonus program per year that allows unlimited top end with reasonable growth expectations.