Home Instead®

Recruitment Coordinator Job Description

Aloha Care d / b / a Home Instead

Objective :

The Recruitment Coordinator is expected to perform a variety of duties for the recruitment of Care Professionals. The Recruitment Coordinator is expected to recruit, screen, hire, and onboard a staff of Care Pros in order to provide the highest quality service to clients.

Primary Responsibilities :

• Reflect the core values of Aloha Care (d.b.a. an independently owned and operated Home Instead franchise).
• Answer each employment inquiry in a friendly, professional and knowledgeable manner.
• Develop and implement new recruitment strategies online and within the community.
• Manage recruitment ads and post positions as necessary.
• Check in frequently with leads within the applicant tracking system.
• Schedule and conduct applicant interviews in an efficient and professional manner.
• Following the Home Instead Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all Care Pros.
• Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.
• Schedule and conduct Care Pro orientation and all training including training required to meet Home Instead® Standards and additional optional training.
• Monitor, mediate, and log all client and Care Pro activity utilizing the software system.
• Evaluate and update all orientation and training materials as needed
• Demonstrate open and effective communication with the General Manager, colleagues, Care Pros, clients and family members.
• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Secondary Responsibilities :

• Conduct client / Care Pro introductions as needed
• Perform any and all other functions deemed necessary

Education / Experience Requirements :

• High school graduation or the equivalent
• One year of related business experience or an equivalent combination of education and work experience may be considered
• Must possess a valid driver’s license

Supervisory Responsibilities :

This position will be responsible for overseeing all of the functions performed by the Care Pro staff

Knowledge, Skills and Abilities :

• Must have an understanding of and uphold the policies and procedures established by Aloha Care (d.b.a. an independently owned and operated Home Instead franchise)
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines
• Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
• Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
• Must demonstrate knowledge of the senior care industry
• Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
• Must have the ability to establish good working relationships with the franchise owner, office colleagues, Care Pros and the community
• Must present a professional appearance and demeanor
• Must have the ability to operate office equipment
• Must be patient and congenial on the telephone
• Must have computer skills and be proficient in Excel and Word
• Must have the availability to work evenings or weekends as required
• Must have the ability to perform duties in a professional office setting
• Must have the ability to work as a part of a team
• Must demonstrate excellent organizational skills

Physical Job Requirements :

Physical Activity Requirements

Occasional

0-35% of day)

Frequent

36-66% of day)

Continuous

67-100% of day)

Not Applicable

Sitting

Standing

Walking

Climbing

Lifting (Floor to Waist Level)

20 lbs.

0 lbs.

0 lbs.

Carrying Objects

Push / Pull

10 lbs.

0 lbs.

0 lbs.

Twisting

Bending

Reaching Forward

Reaching Overhead

Squat / Kneel / Crawl

Pinching / Fine Motor Activities

Keyboard use / Repetitive Motion

Lifting (Waist to Shoulder Level)

20 lbs.

0 lbs.

0 lbs.

Talk

Driving / Travel

Lifting (Shoulder Level & Above)

10 lbs.

0 lbs.

0 lbs.

Sensory Requirements

Accurate 20 / 40

Very Accurate 20 / 20

Not Applicable

Near Vision

Far Vision

Not Applicable

Color Discrimination

Minimal

Moderate

Accurate

Not Applicable

Depth perception

Hearing

Reasonably Anticipated

Not Anticipated

Bloodborne / other biologic pathogens

Chemical

Airborne / aerosolized diseases

Extreme Temperatures

Radioactive materials

Uneven Surfaces or elevations

Extreme Noise Levels

Dust / particulate matter

Your employer is Aloha Care , (d.b.a. an independently owned and operated Home Instead franchise). Your employer is not Home Instead, Inc.

This job description does not create an employment contract, nor imply it. Employment with your employer remains at will.

I have read and thoroughly understand all of the duties of the Recruitment Coordinator position.

Essential Home Instead®

Competencies

Characteristics-All Roles

Delivering Results

Customer Service

Influencing & Persuading

Teamwork & Collaboration

Interpersonal Communication

Living Home Instead

Home Instead®

Recruitment Coordinator Competencies

Recruitment Coordinator

Innovation

Decisive Judgment

Presentation Skills

Last updated : 2024-06-11