11 Service Coordinator Jobs in Greensboro, NC
Home Instead is Hiring a Service Coordinator Near Greensboro, NC
The Service Coordinator's main responsibility is to manage the client and caregiver schedules. This person must be able to work in a fast-paced environment, be able to handle multiple priorities and stay organized and accurate in covering many details. This person also must have superior communication and customer service skills and the ability to work in a team setting. This position is not a remote work position. We appreciate our team collaboration together in an office setting.
Responsibilities
- Assist clients and/or responsible parties with scheduling matters including troubleshooting problems or concerns and handling to resolution
- Coordinate and assign appropriate staff to client schedules in a timely manner and follow through on appropriate communications.
- Document and update client and caregiver records based on interactions
- Develop and maintain a knowledge base of clients and caregivers and preferences in order to make proper assignments.
- Previous experience in staffing/scheduling and/or customer service is preferred
- Previous experience in home care scheduling (such as Clear Care) is welcomed.
- Ability to build telephone rapport with clients and staff
- Ability to work in a team setting along with other coordinators and staff.
- Ability to prioritize, multitask, and be productive in a fast paced work environment
- Ability to work additional hours/outside normal business hours at times as the work load can be unpredictable at times
- Available to work one weekend every other month to support on call .
- Available to work one or two evenings during the week for on call duty as needed.
- Positive and professional demeanor
- Excellent written and verbal communication skills
Please include current resume along with salary requirements.
Job Summary
Full Time
Business Services
$34k-42k (estimate)
06/26/2024
07/31/2024
homeinstead.com
OMAHA, NE
200 - 500
2006
Private
ANTHONY CROSEN
$500M - $1B
Business Services
Related Companies
About Home Instead
Home Instead is a Nebraska-based company that operates 1,100 franchised senior care centers providing in-home care and wellness services across 14 countries.
The job skills required for Service Coordinator include Customer Service, Scheduling, Troubleshooting, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Coordinator job description and responsibilities
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The service coordinator acts as the clients’ advocate, explains the available options to the clients, and keeps records of the services offered.
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A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service.
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Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Coordinator jobs
A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.
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A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.
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Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.
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Step 3: View the best colleges and universities for Service Coordinator.
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