Home Matters Caregiving of Cincinnati / Northern Kentucky -

We are seeking a dedicated Caregiver with open availability and administrative skills to join our growing team!

Home Matters Caregiving is a best-in-class, in-home care agency led by a team experienced in building and growing successful businesses.

We service Cincinnati and Northern Kentucky, and we are seeking a dedicated Team Lead Caregiver to support our growing agency in providing quality care while maintaining a positive, team-oriented work environment.

Team Lead Caregiver Benefits :

• A Competitive Pay Rate of $20 / hr
• Merit-based Pay Increases
• Holiday Pay
• Paid Training
• Retention Bonuses
• A monthly $150 travel stipend
• Bi-Weekly Pay
• Access To Earned Wages Daily With ZayZoon
• Bonuses For Caregivers Who Receive A 5-Star Review From Clients
• Bonuses For Picking Up Crisis And Short Notice Shifts
• Paid Mileage When Using Your Personal Vehicle To Transport A Client Or Run Errands

Team Lead Caregiver Requirements :

• Must be at least 18 years of age
• Must have 5 years of professional caregiving experience
• Must have 1 year of administrative experience
• Must have a valid driver's license
• Must be willing to transport clients
• Must be able to pass a background check

Team Lead Caregiver Responsibilities :

• Delivering excellent care to existing and new clients.
• Managing a team of Caregivers including training, scheduling, and helping recruit new employees.
• Represent the company with clients to facilitate introductions and stay up to date to ensure expectations are being met.
• Manage weekly client schedule with the Administrator of Care to execute all scheduled Care Plans, including personally filling in for any Caregiver shifts if there are any schedule gaps.
• Demonstrate ability to effectively communicate confidently and interact with people in a way that puts them at ease over the phone and in person.
• Ability to perform multiple tasks under strict deadlines.
• Able to provide the utmost professionalism and customer service over the phone and in person
• Flexible schedule to meet the needs of the agency.
• Manage all incoming calls during scheduled on-call hours.
• Return all voicemails, texts, and emails within 30 minutes.
• Be knowledgeable of Home Matters Caregiving Policies and Procedures.
• Be knowledgeable of services provided by our agency to manage prospects.
• Be well versed in the Employee Handbook and be able to refer to it when staff have questions about following proper procedures.
• Refer any urgent client or staff issues to the responsible manager for follow-up.
• Assist Administrator of Care with caregiver / client schedules on the weekends and other hours as needed
• Update caregiver schedules and tasks in the system.
• Schedule intros for new hires and new clients for all first shifts via WellSky.
• Work with management on hiring needs.
• Be available by phone on days assigned to work. Communication is key with us!
• Perform other duties as instructed by the Administrator of Care, Executive Director, etc.
• Participate in new staff orientation, lead by example during new employee shadow shifts, and serve as a responsible leader among the team.
• Have a smartphone and the ability to use Wi-Fi at home with a company-provided laptop.

Shifts :

• Open availability is necessary. We need an applicant who is available on weekends, weekdays, and for all shifts.
• Guaranteed 30 hours weekly with rotating weekends and the ability to pick up shifts.

What Drives Our Passion For Caregiving :

My personal journey with my Mom that had Alzheimer's and Dad that had Parkinson's gave me a strong desire to help other families that wanted to stay in their homes but that needed additional support.

Brad Pierce, Home Matters Area Owner

I am very proud of our team and the individualized care we provide to our clients and families. Our goal is to make a difference in the lives of those we serve.

Carlee Clark, CTRS, CDP, CMDCP, Executive Director

I take immense pride in offering amazing caregivers the opportunity to join our compassionate and dedicated team. Knowing I'm finding the right caregiver for the right client is what I love most about being a Caregiver recruiter.

Kianne Hopper, Home Matters Recruiter

We are eager to hear what makes you passionate about caregiving!

Last updated : 2024-06-17