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Full Time Keyholder (Home Goods - Brier Creek)
HomeGoods Raleigh, NC
Full Time | Retail 3 Months Ago
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HomeGoods is Hiring a Full Time Keyholder (Home Goods - Brier Creek) Near Raleigh, NC

Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.

Posting Notes: HomeGoods Store 0247 || 8371 Brier Creek Parkway || Raleigh || NC || 27617

Job Summary:

The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends.

Responsibilities:

  • Role models exceptional customer service
  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Acts as Manager on Duty in adherence with company policy and procedure
  • Ensures store team executes tasks and daily activities in accordance with store plan; reprioritizes as needed
  • Addresses immediate customer service issues and provides appropriate coaching to Associates
  • Exercises discretion regarding customer service policies in order to satisfy customers
  • Maintains proper Associate coverage in service areas for a positive customer experience
  • Ensures Associates adhere to all operational procedures
  • Ensures opening/closing procedures are executed in accordance with company guidelines
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
  • Provides and accepts ongoing recognition and constructive feedback
  • Provides continuous feedback, recognition and coaching to Associates
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs during customer interactions
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and supports maintenance of a risk-free environment
  • Performs other duties as assigned

Requirements:

  • Open availability, including nights and weekends
  • Flexible schedule to support business needs
  • Team player, working effectively with peers and supervisors to accomplish tasks
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Knowledge of company standard software, systems, and procedures
  • Knowledge of merchandise flow in stores
  • Solid problem solving skills
  • Ability to effectively coach, delegate, and follow-up on multiple people/tasks
  • Works effectively with peers and supervisors to accomplish tasks
  • Ability to act quickly under challenging circumstances
  • Capable of handling multiple tasks at one time
  • Strong organizational skills with attention to detail
  • Strong communication skills.
  • One year retail and 6 months of leadership experience

At HomeGoods, we embrace the unknown⁠ - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.

Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: HomeGoods Store 0247 || 8371 Brier Creek Parkway || Raleigh || NC || 27617

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

POST DATE

12/02/2022

EXPIRATION DATE

12/04/2022

WEBSITE

homegoods.com

HEADQUARTERS

FRAMINGHAM, MA

SIZE

1,000 - 3,000

FOUNDED

1976

TYPE

Public

CEO

JOHN RICCIUTI

REVENUE

$1B - $3B

INDUSTRY

Retail

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About HomeGoods

TJX is an off-price retailer of apparel and home fashion products and accessories.

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The job skills required for Full Time Keyholder (Home Goods - Brier Creek) include Customer Service, Coaching, Leadership, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Full Time Keyholder (Home Goods - Brier Creek). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Full Time Keyholder (Home Goods - Brier Creek). Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Keyholder, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Keyholder for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Keyholder job description and responsibilities

Being a Retail Third Keyholder full time must be able to take charge of the store when necessary.

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Keyholders make sure the store remains organized and tidy and ensure the alarm systems are working properly.

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Keyholders may use their customer service skills to respond to customer calls and concerns, help them complete orders and returns, handle cash, and assist cashiers during high traffic periods.

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Because keyholders are responsible for opening and closing their place of work, they always need to come to work on time to make sure other employees can start completing their duties as scheduled.

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Keyholders typically are responsible for opening and closing their store successfully.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Keyholder jobs

A key can be relinquished by the keyholder or withdrawn by the Committee at any time.

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Once either criteria has been met, a member can be nominated to become a keyholder by recommendation from a current keyholder, and endorsement by at least two others, all three of whom have should have held keys for a year or more.

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Prospective keyholders will have seen and be willing to be responsible for the keyholder responsibilities before being authorised to be a keyholder.

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There will be a review of keyholders annually at a directors’ meeting, and at other times as required .

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Keyholders lead from the front by modeling excellent customer service to their employees.

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Step 3: View the best colleges and universities for Keyholder.

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