We are seeking a dynamic Customer Service Representative for our client in Evans, GA. As a branch office for a national provider, they benefit from the backing of one of the largest insurance carriers in the country while still being locally owned and operated by a second-generation Agent. This family-oriented small business helps people manage the risks of everyday life, recover from the unexpected, and ensure long-term security.

In this role, you will assist customers with their insurance and financial service needs, including auto insurance, home insurance, life insurance, and claim remediation. This role is ideal for individuals with experience in administrative or sales roles who are looking to advance their career in the insurance industry.

What You'll Do

Customer Relationship Management:

• Establish and maintain customer relationships.
• Follow up with customers to ensure satisfaction and address concerns.
• Use a customer-focused, needs-based review process to educate customers about their insurance options.

Sales and Marketing

• Develop leads and schedule appointments for consultations.
• Identify customer needs and market appropriate products and services.
• Assist with marketing efforts and strategies to attract new clients.

What You'll Look Forward to

Compensation:

• Competitive annual salary with additional opportunities for commission and bonuses.

Benefits:

• Reimbursement for industry certifications, licenses, and continuing training programs.
• Life, Health, and Retirement benefit options.
• Paid time off (vacation and personal/sick days).
• Growth potential and opportunity for advancement within the agency.

Environment:

• Work in an established small business environment while benefiting from the resources and expertise of a national insurance company.
• This office operates from 9am-5pm, Monday-Friday and is centrally located in Evans.
• Learn and grow within the insurance industry while representing, servicing, and selling products from the nation's most popular insurance provider.

What You Bring to the Table

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• People-oriented and detail-oriented.
• Proactive in problem-solving.
• Ability to learn and use computer functions effectively (CRM, MS Office Suite).
• Experience working efficiently in a team environment.
• Preferred: Experience in an administrative role or sales role.
• Preferred: Property & Casualty or Life & Health training/licenses

Why Us

If you are looking for a career where you can support local customers and their families, maximize your compensation through commission-based sales and bonuses, and work with an established team of industry professionals, we encourage you to apply! Whether you are looking for a rewarding 9-5 career offering exceptional customer service or want to grow into a sales or advisor position, this type of opportunity will allow you to take on responsibilities to build your professional career.

HomeRun Search, LLC is an equal opportunity employer, committed to diversity and inclusion. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local laws. We encourage applicants of all backgrounds to apply.