Opportunity

Are you looking to lead a team, get things done, have fun, and build something very cool? Rural Supply Hardware in Los Gatos is looking for a General Manager to run our store.

As the General Manager, you will be responsible for leading and managing all aspects of the store's operations. You will play a key role in developing and implementing strategic initiatives, ensuring operational efficiency, and fostering a positive employee and customer-centric environment.

Benefits

Flexible work schedule and Friendly work environment

Strong PTO policy

Benefits Stipend

CalSavers Retirement Plan

30% employee discount

Qualifications

We are looking for an experienced leader with retail experience, preferably in hardware or home improvement. Our ideal candidate has strong communication and interpersonal skills and is results-oriented with a focus on achieving targets and goals.

Key Responsibilities

Operational Leadership – Oversee day-to-day operations, while providing direction and leadership to achieve overall business goals and objectives.

Team Management – Recruit, train, and develop store staff to build a positive work environment that promotes teamwork and morale.

Customer Service – Foster an environment that puts customers first and makes them want to come back.

Inventory Management – Manage and implement effective inventory control measures that optimize product selection and availability.

Sales and Marketing – Collaborate with ownership and across other ACE stores to drive growth.

Compliance and Safety – Help build a culture of safety to provide a secure working and shopping experience.

Community Engagement – Act as a representative of the store to engage our local community.

Our Organizational Principles

Surprise and Delight – go out of our way to make someone’s day better (customers and peers).

Solve Problems – solving someone’s problem is the ultimate customer service.

It’s Your Store – so let’s make it the coolest, a place people want to tell their friends about.

Small Details become the Big Picture – making something awesome is all about the small details, like clean and organized shelves, floors, cool displays, and great customer service.

It’s okay to Have Fun – life is too short, so have fun, work hard, and let’s make a difference.