43 Customer Service Rep I Jobs in Jacksonville, FL
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NorthPort Heating and Air Conditioning
Jacksonville, FL | Full Time
$38k-48k (estimate)
4 Months Ago
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Customer Service Rep I
$36k-45k (estimate)
Full Time
3 Days Ago
HomeTeam Pest Defense is Hiring a Customer Service Rep I Near Jacksonville, FL
Overview
At HomeTeam, we put people first We make sure at HomeTeam you have the tools, support, and training to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.
Apply in minutes from your mobile phone!
Responsibilities
As a HomeTeam Customer Service Representative, you can expect to:
Minimum Requirements:
HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
#HTPD111HSE
At HomeTeam, we put people first We make sure at HomeTeam you have the tools, support, and training to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.
Apply in minutes from your mobile phone!
Responsibilities
As a HomeTeam Customer Service Representative, you can expect to:
- Provide positive customer experiences that significantly affect the customer's likelihood to continue to use and buy additional service from HomeTeam Pest Defense.
- The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.
- Provide information to prospects and initiate new service
- Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers
- Resolve customer problems with invoices and billing questions
- Conduct telephone conversations with customers about issues surrounding their service in a professional manner
- Provide general marketing information to prospects and customers as requested
- Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed
- Enter service-related notes in system software with technician and other employee customer information.
- Escalate appropriate inquiries or problems to managers
- Competitive pay $$
- $15 Hourly
- Off Weekends
- Comprehensive benefits package including medical, dental, vision
- Company paid life & AD&D insurance
- 401(k) plan with company match up to 6%
- Employee stock purchase plan
- Paid Time off and holidays
- Employee discounts
- Tuition reimbursement
- Dependent scholarship awards
- An opportunity to advance within the company
- Recognition for a job well done
- A friendly work environment
- Employee referral bonuses
- The opportunity for professional growth and respect that comes from working for an industry leader
- HomeTeam is the #1 pest management company to homebuilders
- Currently performs more the 2,000,000 services a year
- The company has exclusive technology with its unique Taexx® built-in pest control system during a home's construction
- Pest Management Industry is growing and is a recession resistant line of business
- HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc. , (NYSE: ROL), headquartered in Atlanta, GA.
Minimum Requirements:
- Must have 1 year of previous customer service experience
- Entry level customer service skill and technique
- Basic / entry level understanding of computers
- Entry level skill on use of company telephone features and how to use them
- Must be 18 years or older with a high school diploma or GED
- Candidates must meet physical job requirements and safely perform the job duties with or without accommodation
HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
#HTPD111HSE
Job Summary
JOB TYPE
Full Time
SALARY
$36k-45k (estimate)
POST DATE
07/01/2024
EXPIRATION DATE
07/17/2024
WEBSITE
pestdefense.com
HEADQUARTERS
TUCSON, AZ
SIZE
1,000 - 3,000
FOUNDED
1950
TYPE
Private
CEO
GARY W ROLLINS
REVENUE
$500M - $1B
Related Companies
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The following is the career advancement route for Customer Service Rep I positions, which can be used as a reference in future career path planning. As a Customer Service Rep I, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep I. You can explore the career advancement for a Customer Service Rep I below and select your interested title to get hiring information.
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