We are offering Home Care services in the Glendale and Phoenix communities in Arizona and are seeking talented and diligent professionals to join our team.

The Marketing Manager is responsible for generating brand awareness and creating a positive identity for the agency in the community, with the goal of producing client referrals and increasing client census and service hours for the agency. This role is largely focused on building and maintaining relationships with new and existing referral sources, promoting the agency as a valued partner, trusted provider and home care expert.

This is a safety sensitive role.

MINIMUM QUALIFICATIONS:

Bachelor’s degree or equivalent work experience

Minimum of two years of healthcare experience in sales and marketing

Exceptional written and verbal communication skills and ability to interact effectively with professionals in a variety of settings

Creative and self-driven with the ability to problem solve and apply sound judgment

Excellent follow-up, planning and organizational skills

Proven results with building and maintaining business relationships

Must present a positive and professional business image

A reliable means of transportation with current insurance and a valid driver’s license

Passionate about helping seniors live with dignity

ESSENTIAL DUTIES AND REPONSIBILITIES:

Generate appropriate referrals by promoting the agency and creating a need for agency services in the community

Build and maintain lasting relationships with new and existing referral sources such as hospitals, skilled nursing facilities, rehab centers, home health and hospice agencies, senior centers, and other community organizations

• Identify, research and pre-qualify prospective accounts
• Travel locally within the agency’s territory, meeting with professional referral sources
• Conduct in-person, face-to-face visits with a minimum of 8 accounts per day
• Demonstrate value for the health care organizations being visited
• Provide relevant post-meeting follow-up
• Ensure any agreed upon action steps are completed within the agreed upon timeframe

Represent the agency at senior-focused networking meetings, community events and professional organizations

Pre-plan weekly routing and sales activities, maximizing efficiency and cost effectiveness of daily activities where possible; set goals for each sales call and prepare any needed materials

Complete weekly sales report and submit to agency Administrator prior to weekly meetings

Attend weekly sales meetings to review prior week goals; discuss new referrals, challenges, successes and opportunities for new business; review events calendar; review marketing budget and expenditures; and discuss upcoming goals and agency progress to benchmarks

Maintain written documentation relating to all sales activity in the agency’s CRM system

Maintain current contact information for all referral sources in the agency’s CRM system

Ensure sales activities and expenditures fall within the allotted departmental budget

Meet monthly, quarterly and/or annual sales goals and quotas

Identify new opportunities for business growth

Remain highly knowledgeable of agency services, program and features, competitor offerings and industry trends

PHYSICAL AND ENVIROMENTAL DEMANDS: Travel to professional organizations using a reliable means of transportation

ORGANIZATIONAL RELATIONSHIP: Reports directly to the General Manager

CLASSIFICATION: Exempt

POSITION TYPE & EXPECTED HOURS OF WORK:Part-Time, 25hours/week, Mon-Thurs. Bonus Negotiable

DISCLAIMER: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or be assigned at any time with or without notice.