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Job Overview
Looking for a leader with attention to detail. This position could lead to full time management opportunity. This position required being able to stay until all work is complete and great attention to detail. Daytime and some weekend hours. This position is responsible for helping to achieve ongoing guest satisfaction and team goals through the maintenance, upkeep, laundry and cleanliness of the rooms. They are responsible for establishing a friendly atmosphere of superior guest service, helping to training new employees, team morale, product quality and provide exemplary performance for the staff to follow. This position is responsible for cleanliness of guest rooms, laundry and public areas of the hotel. Must be able to work most weekends and some holidays. This is a supervisory position.
Essential Job Functions
·Maintain brand cleanliness standards for rooms and public areas and inspect them to ensure that standards are met
·Trains staff in all aspects of housekeeping
·Cleans guest rooms
*Helps in laundry
*Deep cleans
·Meets or exceeds hotel guest satisfaction measures
·Communicate to guests and employees about hotel promotions, local attractions and points of interest
·Ensures employees know policies, and pay procedures
·Use ongoing safety training to minimize workers’ compensation claims
·Monitors and maintains acceptable turnover levels
·Manage department human resources functions including recruiting, selecting, orientation, training, performance evaluations, and managing pay/rewards programs
·Maintains a positive, cooperative work environment between staff and management
·Makes rooms assignments for team
·Resolves employee grievances in a fair and timely way
·Inventories cleaning supplies, linens, and chemicals at the best prices and communicates with general manager about needs of the hotel.
·Ensures staff follows proper inventory/cost control procedures
·Understands "Right to Know" laws, which apply to housekeeping supplies and chemicals
·Recognizes and corrects conditions which may create security, fire, or accident hazard
Additional Responsibilities
·Any other duties assigned by Supervisor
Qualifications & Requirements
Housekeeping experience highly preferred by not required
·Must have strong attention to detail
·Leadership skills
·Computer skills to input information
·Ability to effectively deal with department heads, guests, and team members
·Able to work in a fast-paced environment
·Desire to provide exceptional customer service
·Must be able to work independently
·Exceedingly organized and efficient with the ability to multitask
· Will be required to work weekends and holidays
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl as well as talk and hear. The employee must regularly lift and/or move up to 75 pounds and frequently lift and/or move up to 25 pounds. The employee must be able to see differences in widths and lengths of lines, such as those on graphs. Reasonable accommodations may be made to enable individuals
Benefits
Health Insurance after 30 days
Roth IRA eligibility after 1 year of employment
Hilton hotel employee travel discount
Vacation accrued after 1 year of employment and annually
Job Type: Full-time
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
Schedule:
Work Location: In person
Part Time
$40k-52k (estimate)
06/21/2024
10/17/2024