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Honey Skincare Studio
Front Desk / Patient Care Coordinator
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https://honeyskincarestudio.com/job-application/
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About
Join the Award-Winning Honey Skincare Studio Team in Arlington, VA!
Honey Skincare Studio is a boutique medical spa where we offer medical-grade facials, laser treatments, and injectables to enhance natural beauty and boost our clients' confidence. Our passionate team is dedicated to delivering amazing results and top-notch service. We pride ourselves on our vibrant, energetic, and positive culture, encouraging initiative and leadership at every level.
Are you ready to take customer service to the next level? Are you a go-getter who is detail-oriented, warm, inviting, perceptive, driven, disciplined, and a fantastic team player? Do you thrive in a fast-paced spa environment with incredible colleagues and clients? If so, we want YOU! Come join our dynamic team at Honey Skincare Studio and be a part of something special.
Responsibilities (include but are not limited to the following)
● Provide top-notch customer service to our clients;
● Answering phone calls, text messages & emails from clients in a professional manner;
● Schedule appointments and provide any needed follow-up with existing clients;
● Monitor spa products and inform office manager if ordering is needed;
● Keep frontdesk and common areas tidy, clean and organized at all times;
● Process payments for goods and services;
● Maintain expert level knowledge of company products, services, promotions and rates;
● Assist prepping esthetician rooms between appointments when needed;
● Ability to sell products and services;
● Properly update spa records, and client files as needed;
● Monitor expenses and costs online and in boutique (ensure proper labeling and pricing of all products and services);
● Engage in a positive and professional manner with co-workers and guests, and effectively listen and properly address issues / concerns as needed;
● Keep track of smooth functioning of all spa operations and admin - and timely alert leadership team and management if action is needed;
● Keep track of proper inventory and re-stock;
● Complete special projects as assigned by leadership team / management;
● Perform any other duties as requested by management.
Requirements and skills:
● Proven experience as a frontdesk representative, agent and/or similar role ;
● Strong communication and people skills;
● Strong organizational skills, multi-tasking capabilities, and problem solving-skills;
● Top-notch customer service skills;
● Strong work ethic;
● Reliable, honest and collaborative;
● Strong team player;
● Passionate, ambitious, and engaging personality;
● Strong communicator, and listener with a positive attitude;
● Able to receive & provide feedback in a constructive way;
Qualifications:
● Minimum of 1 year administrative experience;
● 3-5 years of customer service experience;
● Flexible schedule, evening & weekend availability;
● Aesthetic industry experience or knowledge is a plus;
● Organized and detail oriented;
● Strong computer / software skills;
● Social media and marketing experience is a plus.
Benefits:
● Health insurance
● Dental insurance
● Employee discount
● Opportunities for advancement
Schedule:
● Day shift
● Holidays
● Tuesday through Saturday
● Weekend availability
Job Type: Full-time (30-40 hours per week)
Job Types: Full-time
Salary: From $18.00 - $22.00 per hour
Ability to commute/relocate:
● Arlington, VA 22201: Reliably commute or planning to relocate before starting work (Required)
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
Healthcare setting:
Schedule:
Experience:
Work Location: In person
Full Time
$63k-89k (estimate)
03/27/2023
06/27/2024
The job skills required for Front Desk / Patient Care Coordinator include Patient Care, Leadership, Customer Service, Problem Solving, Organizational Skills, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk / Patient Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk / Patient Care Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk / Patient Care Coordinator positions, which can be used as a reference in future career path planning. As a Front Desk / Patient Care Coordinator, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk / Patient Care Coordinator. You can explore the career advancement for a Front Desk / Patient Care Coordinator below and select your interested title to get hiring information.