196 Customer Support Representative Jobs in Phoenix, AZ
Honeywell is Hiring a Customer Support Representative Near Phoenix, AZ
Join a team recognized for leadership, innovation and diversity
KEY RESPONSIBILITIES
- Understand customer needs and pain points to identify areas for improvement in the customer experience
- Develop and implement customer experience strategies and initiatives
- Collaborate with cross-functional teams to ensure the delivery of high-quality products and services
- Monitor and analyze customer feedback and data to drive continuous improvement
- Implement customer-centric processes and systems to enhance the overall customer experience
- Benefits – Medical, Vision, Dental, Mental Health
- Paid Vacation
- 401k Plan/Retirement Benefits (as per regional policy)
- Career Growth
- Professional Development
YOU MUST HAVE
- Minimum of 5 years of experience in customer experience or a related role
- Strong understanding of customer experience principles and best practices
- Excellent communication and interpersonal skills
- Analytical mindset with the ability to analyze data and make data-driven decisions
- Bachelor's degree in Business Administration, Marketing, or a related field
- Experience in the aerospace industry or a similar technical field
- Certification in customer experience or related areas
- Experience with customer experience management tools and platforms
- Proven track record of driving customer satisfaction and loyalty
- Strong project management skills
THE BUSINESS UNIT
Additional Information
- JOB ID: HRD237722
- Category: Customer Experience
- Location: 1944 E Sky Harbor Circle,Phoenix,Arizona,85034,United States
- Nonexempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Job Summary
Full Time
Durable Manufacturing
$60k-78k (estimate)
07/22/2024
09/21/2024
honeywell.com
OLATHE, KS
>50,000
1920
TERRY KARST
$10B - $50B
Durable Manufacturing
Related Companies
The job skills required for Customer Support Representative include Products and Services, Customer Satisfaction, Leadership, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
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