Overview:

Full-Time, Days, 7:30am-4pm

Looking to be part of something more meaningful? At HonorHealth, youll be part of a team, creating a multi-dimensional care experience for our patients. Youll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.
HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more.
Join us. Lets go beyond expectations and transform healthcare together.
HonorHealth is one of Arizonas largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 14,000 team members, 3,700 affiliated providers and hundreds of volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.

Qualifications:
Education
High School Diploma or GED Required
Experience
1 year Experience planning and directing others daily work Required
2 years Experience front office in an ambulatory discipline (i.e. wound care, radiology, etc.) Required
Licenses and Certifications
Driver License Required
Responsibilities:
Job Summary
Performs as a working lead and support for the network wound care and hyperbaric front office staff. Assists staff in obtaining insurance authorizations, completing insurance verifications, scheduling patients, and counseling patients on financial benefits, estimates and arrangements. Serves as subject matter expert with wound care and hyperbaric front office systems. Serves as a liaison between the front office staff and the clinical staff, hyperbaric technicians, providers, and leadership team. Participates in identifying needs for process improvements and creating/enhancing processes beneficial to all wound care and hyperbaric departments in the network. Maintains ongoing department training programs in conjunction with leadership. Promotes positive teamwork within each wound care and hyperbaric department.

• Serves as an expert resource for network department employees, as well as those outside the department, in regards to front office responsibilities including but not limited to verification of benefits, patient financial counseling, authorizations, registration and scheduling.
  
• Maintains all departmental network policies, procedures and guidelines to ensure optimal execution of departmental tasks and achievement of goals. Assists in the development of new procedures and processes across the network. Participates in process improvement activities and implements process changes as directed by Supervisors/Director. Supports Supervisors/Director in other activities, as needed.
  
• Serves as a teacher, trainer, and mentor for new staff. Assists in the orientation on front office processes including Epic utilization and other related software/information systems.
  
• Serves as subject matter expert for HIPAA, Federal regulations, state regulations, health system policies, departmental policies and reimbursement criteria. Assists in leading network wound and hyperbaric front officemeetings and huddles in order to enhance communications within and between departments.
  
• Provides feedback to Supervisor/Director on staff performance for evaluation purposes. Participates in regularly scheduled meetings with staff to provide productivity measurements and feedback.

Facility:
Deer Valley Med Center
Department:
Wound Care OP
Work Hours:
7:30 am-4:00 pm
Shift:
01 - Days
Position Type:
Regular Full-Time