HonorVet Technologies is Hiring an Access Coordinator I Near Philadelphia, PA
Job Title: Access Coordinator I Location: Philadelphia, PA 19104 Shift: Variable Duties:
Answer referral calls from physicians and families, respond to orders and in person scheduling requests
Completes intake interview with family or referring physician to gather required information regarding patient demographics and insurances. Coordinates with all appropriate resources to schedule appointments, procedures, and coordination of complex care.
Inform referring physician and/or family about next steps and what is required for visit.
Coordinates appointment scheduling with access schedulers as needed based on department scheduling guidelines.
Demonstrates and delivers excellent customer service to all (providers, hospital staff, families, and patients).
Other tasks as required by Supervisor and/or Manager
Skills:
EPIC experience highly preferred***
Individual must be organized, dependable, and able to make independent judgments
Excellent telephone and written communication skills
Proficiency in computer skills; preferred Epic knowledge
High level of interpersonal skills
Ability to diffuse high stress situations and conflict resolution
Requires high commitment to customer service
Excellent knowledge of insurance verification/ authorization processes.
Experience with complex scheduling
Experience Required: working in a healthcare environment, complex scheduling experience. At least three (3) years scheduling experience