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Job Title Computer Support Specialists
Req Id- (phone number removed)
Duration : 12 Months
Location : New York, NY
Onsite Role
Job Duties :
Performing installation, administration, testing, and maintenance of hardware and software; deploying, configuring, hardware and software.
Participating in meetings and working with users, vendors, consultants, and IT staff to discuss IT solution options and to assist in recommending appropriate system platforms for meeting program requirements.
Preparing and assisting with documentation preparation for procedural manuals and online help instructions for users, and technical documentation manuals for IT staff;
performing installation, administration, testing, and maintenance of hardware and software; deploying, configuring, hardware and software.
Providing and administering training in hardware and software technologies.
Answer the service desk phone, create tickets in ticketing system & provide level 1 troubleshooting , escalate to higher level technicians in the event the issue isn't resolved after troubleshooting.
Experience & Knowledge :
Three to five years of experience in the following :
IT customer support and training.
Computer installation, diagnosis and repair.
Network & standalone printer installation, diagnosis & repair.
Basic troubleshooting scanners and other peripheral devices.
Microsoft Office Suite troubleshoot / desktop support.
Virtual meetings tools including MS Teams, Zoom and WebEx.
Windows 10 desktop support.
VPN and remote technical support.
Adobe Pro troubleshoot / desktop support.
Last updated : 2024-07-02
Full Time
IT Outsourcing & Consulting
$61k-76k (estimate)
06/30/2024
09/28/2024
honorvettech.com
FAIRFIELD, NJ
50 - 100
2015
Private
DANIEL GINZBURG
$10M - $50M
IT Outsourcing & Consulting
The job skills required for Computer support specialist include Troubleshooting, Service Desk, Microsoft Office, Installation, Customer Support, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be a Computer support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Computer support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Computer support specialist positions, which can be used as a reference in future career path planning. As a Computer support specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Computer support specialist. You can explore the career advancement for a Computer support specialist below and select your interested title to get hiring information.