Technician II, Maintenance

Classification:Non-Exempt

Reports to:V.P. of Asset & Property Management

JOB DESCRIPTION

About HopePHL™

People’s Emergency Center (PEC) and Youth Service, Inc. (YSI) have merged to achieve greater impact. Together we will be known as HopePHL™ starting in January 2023. HopePHL inspires Philadelphia's children, youth, families and communities to thrive by providing housing, advocacy, and trauma- responsive social services designed to promote equity, resilience, autonomy, and well-being. We are looking for vibrant and compassionate people to join our team! Learn more at www.hopephl.org.

Summary:

Maintenance II Technician is responsible for maintaining the physical condition and appearance of HopePHL sites. Assist in the organization, coordination and management of the overall maintenance programs including all aspects of property appearance and maintenance. Must provide timely work order service, along with the cost-effective inventory control of all supplies.

Essential Duties and Responsibilities:

Building/Facility Repair and Maintenance

· Diagnose and perform as needed routine maintenance and repairs in a timely and professional manner

· Assure all service requests are completed on a daily basis

· Follow the Work order process, complete all required work in a good workman like manner and clearly communicate results to client and management.

· Able to inspect vacant apartments and complete a make-ready checklist and inform management of needed services and repairs. Re-inspect vacant apartments after make-ready has been completed to determine quality of work performed

· Complete work orders as required following established levels of urgency

· Organize and coordinate delivery and work schedules with vendors, contractors to ensure timely completion along with minimizing inconvenience and disruptions to the client

· Perform effective emergency maintenance (after hours) as required

· Promote good public relations and cooperative behavior with residents, co-workers and the public

Preventative Maintenance

· Perform building and common area upkeep on a daily basis in accordance with company standards. Assist in keeping grounds and unit interiors in a safe and habitable condition

· Complete and oversee all aspects of preventative maintenance. Maintain accu deficiencies to management rate records and communicate all

· Perform, and report on, all work according to safety standards of PHA, OSHA and health codes

· Inspect occupied apartments while performing a general maintenance request and inform management of all needed service. Follow up to ensure any required work is completed

Expense and Inventory Control

· Manage cost effective inventory control of materials and labor

· Maintain shop inventory. Maintain proper equipment, and equipment inventory to ensure warranty compliance

· Plan projects / repairs so as to eliminate unproductive downtime

Competencies:

· Client/Customer Relationships

· Organizing and Planning

· Reliability

· Oral and Written Communications

· Positive can do Attitude

· Acceptance of Feedback

· Problem Solving / Decision Making

· Results Oriented

Required Education and Experience:

· At least five years’ experience in general property maintenance

· Previous experience in at least three of the following areas: HVAC, plumbing, appliance repair, electrical, finish and rough carpentry

· Sensitivity to, and experience with urban and low-income populations

· Working knowledge of Fire, Life Safety, OSHA, ADA rules and regulations

Additional Eligibility Requirements:

This position requires the ability to work a flexible schedule including responding to emergency calls at any time.

· Must hold a Valid Driver’s License.

· Must clear multiple background checks prior to any offer early morning, day, evening, and weekend hours,

· Must provide own basic tools, or be willing to obtain the required hand tools. (see “Hand Tools”

list).

· Must be knowledgeable and skilled in the safe use and maintenance of the following:

o o Hand tools: Various wrenches, screwdrivers, grips, sledge hammer, hammer, snips, drills, saws, etc.

o o Power Tools: Wrenches, grinder, sander, drill, saws, etc.

o o User Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, stepladders, full ladders, double ladders.

Work Environment:

This job operates inside HopePHL’s sites and out of doors in all weather conditions with exposure to potentially hazardous conditions. The use of varied hand and power tools is common.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to lift 100 lbs. necessary for installation and removal of appliances. Ability to operate all necessary hand tools to make repairs. Ability to kneel, crouch, climb, crawl, etc. to reach items in need of repairs. Ability to drive to and from job sites.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

HopePHL is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person