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Salesforce Administrator
Apply
$93k-110k (estimate)
Full Time 4 Days Ago
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Shiftcode Analytics, Inc is Hiring a Salesforce Administrator Near Los Angeles, CA

We need a Salesforce Administrator for a 6 month contract-to-hire role at our Healthcare client in Los Angeles, CA .


The role will be REMOTE, but we need someone who lives in Southern CA so that after conversion to full-time Permanent status, he or she can come onsite in Los Angeles for quarterly meetings .


Also, the person in this role MUST not require immigration sponsorship, meaning that he or she MUST have a green card or be a US Citizen .


Primary Responsibilities

The Senior Salesforce Administrator will own the CRM functional properties , as well as help develop, implement and enhance the platform. Primary duties include handling the day-to-day configuration, support, maintenance and improvement of the CRM platform in order to better serve our clients and the Customer Support team as well as:
  • Managing system changes without interruption to the user by responding to change requests and proactively identifying needed changes to improve system usability
  • Manage user access (MFA/SSO) including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules .
  • Documenting all processes that impact / relate to Salesforce.com
  • Delivering User Assistance, Training, Adoption and Satisfaction
  • Monitoring and delivering Data Quality, Migration and Maintenance
  • Monitoring and managing exception logs for back end system integration with SFDC
  • Creating and maintaining reports and dashboards
Essential Functions
  • Manage Salesforce.com instances including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues
  • Hands on configuration of all new and existing Salesforce.com features including user management, security, custom objects/fields, page layouts, validation rules, workflows/Process Builders, Flows, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages
  • Assist in understanding and resolving process bottlenecks, data issues and inconsistencies towards operational efficiencies. Anticipate challenges and scale processes, technology and team to support the growth of the business
  • Participate in change management and deployment process
  • Hands on Data management - including exporting/importing data as appropriate, monitoring and managing exception logs for back end system integration with SFDC; managing duplicate records ; identify, debug and develop improved data interfaces and integrations with other systems
  • Keep up to date with Salesforce releases, features and best practices
  • Perform system maintenance including security reviews, release updates, Health Check, and Optimizer.
Required Qualifications
  • Bachelor's degree in computer science, business administration, or a related area or 8 years of relevant experience
  • Certified or in progress of completing Salesforce.com Advanced Admin
  • 5 years of Salesforce.com advanced administration experience including experience with Data loader, IDE, Workbench, Ant, VS Code
  • 5 years of experience working in Agile environment
  • 4 years of experience with managing Sales Cloud, Service Cloud, Communities, Marketing Cloud , etc.
  • 3 years of experience using SOQL, VF, Lightning Components, JIRA and process flow tools
  • 3 years of experience building web-based UIs and Lightning UIs / Components
  • 3 years of experience utilizing HTML, JavaScript, and/or CSS
  • Experience managing at least 2 deadline-driven projects simultaneously
  • Ability to work on-call rotations
Education:
  • BA/BS Degree in Computer Science, Engineering, Information Technology or related field.

Job Summary

JOB TYPE

Full Time

SALARY

$93k-110k (estimate)

POST DATE

06/25/2024

EXPIRATION DATE

07/11/2024

WEBSITE

shiftcodeanalytics.com

HEADQUARTERS

Tampa, FL

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The following is the career advancement route for Salesforce Administrator positions, which can be used as a reference in future career path planning. As a Salesforce Administrator, it can be promoted into senior positions as a Salesforce CRM Senior Administrator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Salesforce Administrator. You can explore the career advancement for a Salesforce Administrator below and select your interested title to get hiring information.

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If you are interested in becoming a Salesforce Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Salesforce Administrator for your reference.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Salesforce Administrator jobs

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With all of Salesforce’s advanced capabilities and customization options, most organizations using Salesforce require a skilled administrator to manage the platform.

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Maintain updated training documentation and Salesforce best practices, policies and procedures.

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Step 3: View the best colleges and universities for Salesforce Administrator.

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