HORIZONS Conference Center is Mid-Michigan’s premier full-service event center. Our mission is to provide our guests the ultimate HORIZONS experience through hospitality, excellent service, superior presentation and outstanding quality. Since opening our doors in 1996, we have built a reputation for delivering the highest level of service with a personal touch, which we call the Art of Hospitality. At every level of our organization, our people are passionate about hospitality and delight in creating distinctive, memorable experiences.

HORIZONS Conference Center is seeking Wedding Event Coordinator with a proven track record in sales preferably in the wedding industry The ideal candidate provides outstanding customer service, highly organized and comfortable providing direction to hospitality staff. A love for people and creating impeccable, memorable events is a must. Proficiency in planning and managing events of all sizes is a plus. Our Wedding Event Coordinator exceeds our clients’ expectations with dedication to delivering the Art of Hospitality, which is infused in everything we do.

Our Event Coordinators collaborate with clients during all phases of the "sales cycle" to provide an experience that is unmatched in the industry. We are known for our unique approach to delivering the Art of Hospitality, which is at the forefront of everything we do and contributes to repeat business. Many of our core team members have been with us for 15-20 years or more.

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

A minimum education level of a college associates degree and 5 years of demonstrated success in social event coordination in a large banquet and meeting venue. The successful candidate will excel at providing exceptional customer service, have strong written and verbal communication skills and be very attentive to the details no matter how small.

Desired Qualifications:

Proven experience in wedding event sales and planning, history of great teamwork, strong attention to detail, proven dedication to outstanding customer service and highly organized. Experience with Salesforce and Delphi Diagramming software is preferred. A love for people and creating impeccable, memorable events is a must.

Essential Duties & Responsibilities

Include The following:

• Proactively prospect, qualify, grow, and maintain account list.
• Handle incoming wedding leads & develop trusting relationships early in communication with potential clients.
• Prepare Banquet Event Orders (BEOs) and floor plans to client specification.
• Review BEOs and floor plans for completeness and accuracy prior to batch printing.
• Regularly and consistently communicate changes to operations staff following documented process and procedures.
• Be present to serve and assist clients at weddings and related events of which they were involved in planning.
• Ensure adherence to HORIZONS standards of excellence.
• Meet or exceed target revenue quota.
• Routinely meet with clients regarding their event(s) to ensure that they exceed clients and their guests’ expectations.
• Follow developed processes in Sales Manual to achieve sales and service goals.
• Maintain a Sales Manual to include all routine procedures, reports, standards.
• Engage in routine meetings to develop both short and long-term action plans for achieving the sales and service goals.
• Assist Executive Vice President in developing a Sales Improvement Plan to maximize the use, occupancy, and net revenues of the conference center.
• Recommend innovative processes for getting work done on time.
• Communicate with Executive Vice President to obtain advice, information and support related to sales department’s Results Statement.
• Notify Executive Vice President of any deadlines that can’t be met or challenges that occur during the sales or planning process.
• Produce detailed and professional communication for internal and external stakeholders and clients.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AAP/EEO Statement

HORIZONS Conference Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HORIZONS Conference Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

HORIZONS Conference Center expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of HORIZONS Conference Center’s employees to perform their job duties may result in discipline up to and including discharge.

How To Apply

A cover letter and resume are required and must be submitted as part of a single electronic document. The cover letter should:

(1) Specifically outline the reasons for your interest in the position.

(2) Outline your experience that directly relates to this position.

Cover Letters and Resumes can be submitted via the application used to view this job or sent directly to jblock@horizonscenter.com. exciting opportunity.

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Evenings as needed
• Extended hours
• Monday to Friday
• Weekends as needed

Experience:

• Event Coordination/Sales: 5 years (Required)

Ability to Commute:

• Saginaw, MI 48603 (Required)

Ability to Relocate:

• Saginaw, MI 48603: Relocate before starting work (Required)

Work Location: In person