Schedule: every Sat or Sun as a consistent day and as needed otherwise
Job Summary
Responsible for ongoing clerical and administrative support to patient care activities; organization and management of documentation/electronic record flow related to Patient Care; assisting with coordination of services with vendors (DME, supplies, pharmacy, etc.).
Essential Responsibilities
Specific Functional Responsibilities

• Provides administrative support to patient care staff
  • Handles and triages, as appropriate, patient care related calls
  • Provides day-to-day support to Pt. Care Manager, Triage, and patient care staff
  • Updates EMR with discharges, changes in setting of care, and changes in level of care
  • Prepares billing instructions for outside providers for outpatient procedures (labs, consults, procedures, etc.)
  • Updates patient information as needed in Netsmart
  • Orders (as directed by the nurse) and coordinates the delivery and/or pick up of durable medical equipment
  • Coordinates urgent delivery of supplies to patients
  • Notify appropriate parties upon discharge or death of patient
  • Processes order runs
  • Monitors the electronic faxes
  • AllDoc medical records as needed

General

• Performs other related job duties as assigned by Supervisor or Pt. Care Manager

Compliance

• Ensures all HIPAA Privacy and Security Regulations, Medicare Conditions of Participation, and all other regulatory/compliance requirements are understood and followed

Requirements
Education/Experience

• HS diploma
• Medical Office Experience preferred

Skills Required

• Bilingual preferred
• Data Entry experience required
• Microsoft Outlook, Word, Excel, Internet and Medical office database systems.

Certifications, Licenses, Registrations

• Pass OIG/GSA review and all required background checks

Physical Demands

• Strength to lift and carry materials weighing up to 10 pounds
• Vision to read printed materials and a computer screen
• Hearing and speech to communicate in person and over the telephone

Work Environment/Environmental Condition

• Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer