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HOSPICE & PALLIATIVE CARE CHARLOTTE
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Client Services Representative
Apply
$47k-62k (estimate)
Full Time 3 Days Ago
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HOSPICE & PALLIATIVE CARE CHARLOTTE is Hiring a Client Services Representative Near Charlotte, NC

Job Details
Job Location
Learning Resource Center - Charlotte, NC
Position Type
Part Time
Education Level
High School
Travel Percentage
None
Job Shift
Day
Job Category
Admin - Clerical
Description
VIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care. More importantly, we are proud to be a community-based, not-for-profit hospice & palliative care provider. We have deep community roots, with decades of experience serving ALL patients' and families' needs regardless of their ability to pay or their medical complexity. We are a people-first organization whose funds go to serve our mission.
Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story.
We provide excellent benefits including:
  • Medical, Vision, and Dental plans through BCBS
  • 28 days of Paid Time Off
  • Excellent mileage reimbursement rate
  • 403b Retirement plan with matching
  • Focused programs honoring Veteran patients
  • Assistance with achieving Certified Hospice & Palliative Nurse (CHPN)
  • Best Orientation and Onboarding program you've experienced
  • Seasoned Hospice leaders guiding your career growth
Summary
Supports the work of VIA Health Partners. Responsible for receiving all incoming telephone calls and assisting visitors while providing administrative services for the department or others who may need assistance.
Essential Functions
  • Assumes responsibility for all incoming telephone calls to the organization
    • Answers telephone calls, transferring calls & sending pages to appropriate staff, routing messages to staff, etc.
    • Meets and greets all visitors.
  • Provides light administrative support to Leadership or other departments
  • Maintains phone pool calendar
    • Conducts quarterly phone pool support meetings, if applicable.
    • Conducts training for new phone back-up staff.
  • Assumes responsibility for related duties as required or assigned
    • Ensures that VIA Health Partner's professional reputation is maintained and projected.
    • Assumes responsibility for professional development. Incorporates new information and methods into practice.
  • May perform other duties as required.
Qualifications
Minimum Qualifications
  • High School diploma or GED.
  • Minimum of 2 years related experience working in an office environment, preferably in a Health Care facility. Working knowledge of Hospice concept of care required.
  • Proficiency in Microsoft Office preferred, typing proficiency required.

Job Summary

JOB TYPE

Full Time

SALARY

$47k-62k (estimate)

POST DATE

06/29/2024

EXPIRATION DATE

07/16/2024

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The following is the career advancement route for Client Services Representative positions, which can be used as a reference in future career path planning. As a Client Services Representative, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Representative. You can explore the career advancement for a Client Services Representative below and select your interested title to get hiring information.

ARI
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If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Representative job description and responsibilities

Providing the clients with product and service knowledge.

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The Client Services Representative performs Masterfile maintenance and quality control, facilitates requests supporting audit exams and reviews, ad-hoc regulatory requests and self-testing.

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The Client Services Representative provides various customer service functions that support the patient care units and off-site lab customers.

01/13/2022: Santa Ana, CA

The Client Services Representative reflects the mission, vision, values of NM and adheres to the organization's Code of Ethics and Corporate Compliance Program. Complies with all relevant policies, procedures, guidelines, other regulatory and accreditatio

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Planning and making a schedule for the monthly meetings with the clients.

03/01/2022: High Point, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Representative jobs

A Client Services Representative needs to be familiar with every part of a site.

01/02/2022: Fargo, ND

Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.

12/22/2021: Elkhart, IN

Review the job description for a Client Services Representative.

01/01/2022: Carson City, NV

The CSR works is to set expectations for both the client and the specialist so that realistic goals are set and achieved.

12/30/2021: Santa Rosa, CA

The representative may be seated at a desk or workstation, or they may be on the phone with clients.

02/17/2022: Knoxville, TN

Step 3: View the best colleges and universities for Client Services Representative.

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