24 Crossing Creeks Country Club // Pro Shop Assistant Jobs in Longview, TX
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Crossing Creeks Country Club // Pro Shop Assistant
$27k-29k (estimate)
Part Time
4 Weeks Ago
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Hospitality Health ER is Hiring a Crossing Creeks Country Club // Pro Shop Assistant Near Longview, TX
Pro-Shop AssistantDepartment: Pro-ShopReports To: Pro-Shop LeadClassification: Non-ExemptPosition GoalsThis job description for the Pro-Shop Assistant at Crossing Creeks Country Club provides criteria for the evaluation of the Pro-Shop Assistant position. The Pro-Shop Assistant at Crossing Creeks Country Club is responsible for working directly with customers by greeting, learning about their preferences, answering questions, setting tee times, checking members and guests into the tee sheet. The Pro-Shop Assistant will strive to create a welcoming and enjoyable atmosphere for customers while maintaining the inventory, cleanliness, and ensuring compliance regulations are met.
Duties & ResponsibilitiesUnder the direction of the Pro-Shop Manager, the Pro-Shop Assistant at Crossing Creeks Country Club will be
Responsible For, But Not Limited To
Duties & ResponsibilitiesUnder the direction of the Pro-Shop Manager, the Pro-Shop Assistant at Crossing Creeks Country Club will be
Responsible For, But Not Limited To
- Maintaining a high level of top-notch customer service and professionalism to a wide range of diverse customers
- Welcoming customers, while offering products, golf knowledge as well as snacks and drinks to members and guests
- Setting Tee Times for members
- Checking members and guests into the system and giving them a starter ticket
- Verifying and handling cart rentals from members and guests by keeping track of renter’s information
- Ensuring everybody has signed a liability waiver
- Verifying identification and age requirements of all customers for alcohol purchases and golf cart rentals
- Restocking the fridge, merchandise, and snacks
- Handling cash, credit and debit card transactions and membership account charges, ensuring charges are accurate and returning correct change to patrons; balancing the cash register
- Building a rapport with regular customers to create a positive atmosphere
- Understanding of Golf Etiquette and staying competent in all areas of the game of Golf
- Having a thorough understanding and knowledge of all golf, merchandise, and beverage items on the POS system and the ability to recommend golf merchandise, upcoming tournaments, and encourage rental of simulators
- Maintaining cleanliness of work areas throughout the day
- Ensuring that the place of work and surrounding area is kept clean and organized at all times
- Offering customers daily specials, as well as upsell alternatives to merchandise, events, or food and beverage
- Encouraging private lessons, MGA/LGA inquiries, GHIN knowledge, tournament information, etc.
- Having knowledge and the ability to operate Simulator Machines and assist members/guests as needed
- Maintaining knowledge and use of the Range Ball Dispenser by properly handing out tokens and buckets and properly charging social members and guests for Range Buckets
- Managing the overall Pro-Shop operations
- Exhibiting pleasant and cheerful demeanor and maintaining a helpful attitude towards all customers, visitors, and staff
- Complying with federal, state, and local regulations and department processes and procedures
- Having and ensuring a good relationship between the other departments to ensure effective communication
- Showing leadership and direction with co-workers and other staff members
- Communicating appropriately with members, guests, and co-workers
- Greeting all members and guests in a warm and welcoming manner
- Adhering to and ensuring compliance with Crossing Creeks Country Club policies, procedures, and customer service standards
- Participating in maintaining a safe, clean, and organized environment
- Other duties as assigned
- Staff members may not recreate (play sports, swim, golf, racquet sports, etc.) while on duty
- Alcohol consumption is not permitted while on duty
- Smoking/vaping is not permitted while on duty; smoking/vaping is only allowed in designated area whilst “clocked out” on approved break
- Members and guests are not to see or interpret staff as being overly attentive to their phones and/or personal electronic devices
- No loitering; non-members and non-registered guest are not permitted to be loitering with staff
- Completing daily responsibilities upon arrival and prior to departure of shift (cleaning, stocking, organizing, etc.)
- Maintaining a safe and clean working environment by complying with procedures, rules, and regulations; adhering to any policies and procedures
- Promoting a positive work environment by communicating appropriately and effectively with members, guests, and co-workers
- Being a valuable teammate at all times, especially when asked to help with other tasks and/or other duties
- Maintaining a professional appearance including wearing designated Crossing Creeks shirt when on duty
- Good personal hygiene per company policies
- Adhering to the guiding principles and policies set forth by Crossing Creeks Country Club
- Maintaining professionalism in job performance and practice
- Communicating needs through the proper chain of command
- Displaying integrity and honesty
- Maintaining a positive attitude towards members, guests, and co-workers
- Contributing to meeting the mission and goals of Crossing Creeks Country Club
- Displays a positive attitude and passion for Crossing Creeks Country Club
- Customer service experience
- Critical thinking skills; ability to work autonomously and make efficient use of time and resources
- Excellent communication skills, both verbal and non-verbal, that offers highest level of compassion to all members, guests, and staff; ability to communicate in a non-aggressive manner under pressure
- Strong interpersonal skills, impeccable organizational skills and time management skills
- Meeting performance expectations and holding oneself accountable for all actions
- Integrity and responsibility
- Flexibility to meet scheduling demands of department
- Able to work unsupervised; willingness to take an initiative and ability to work as a team member/independently to perform job responsibilities and meet deadlines with accuracy and attention to detail
- Ability to have good judgement
- Adaptability to ongoing changes
- Takes initiative and always looks for ways to help flow efficiently
- Remain current with all organization policies, procedures, and systems
- Demonstrated competency of position responsibilities and requirements within 90 days, as evaluated by Supervisor
- Computer literacy
- Maintain TABC/food handling license requirements
- Ability to read, write, and speak the English language
- TABC / Food Handling license required
- Meets state minimum age to serve alcohol
- Previous proven working experience as a Pro-Shop Assistant
- Physical Demands
- Requires full range of body motion
- Standing and maneuvering independently and safely around work area
- Standing and walking for extensive periods of time
- Eye-hand coordination
- Pushing and pulling
- Climbing (ascending and descending)
- Bending / Stooping
- Using arm, leg and back muscles for extended periods
- Occasionally lifts and carries items weighing greater than 50 pounds
- Requires corrected vision and hearing to within normal range
- Potential for cuts and bruises
- Work Environment
- Both environmental conditions; you will work both inside and out, including inclement weather
- Exposure to wet and/or humid conditions
- Atmospheric conditions: fumes, odors, dust, mists, gases, or poor ventilation
- Extreme cold
- Extreme heat
- Loud and noisy
- May be required to work in narrow aisles or passageways
- Frequently required to talk and/or hear
Job Summary
JOB TYPE
Part Time
SALARY
$27k-29k (estimate)
POST DATE
05/27/2024
EXPIRATION DATE
06/23/2024
WEBSITE
hher24.com
HEADQUARTERS
Longview, TX
SIZE
<25
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