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Hotel Bennett
Charleston, SC | Part Time
$21k-26k (estimate)
5 Months Ago
Greeter/Host
Hotel Bennett Charleston, SC
$21k-26k (estimate)
Part Time | Accommodations 5 Months Ago
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Hotel Bennett is Hiring a Greeter/Host Near Charleston, SC

POSITION OBJECTIVE Responsible for the positive experience of guests through effective greeting upon arrival and a proper thank you upon departure. Adhere and follow Food and Beverage culture and vision in accordance to F&B core standards. A keen desire to provide exceptional hospitality is essential to being successful and obtaining satisfaction from hosting our guests.
Essential Job Functions
  • Responsible for the positive experience of guests through effective greeting upon arrival and a proper thank you upon departure.
  • Adhere to and follow Food and Beverage culture and vision in accordance to F&B core standards.
  • Control the flow of work in the room by seating guests in station rotation while maintaining guest lists using OpenTable tool.
  • Successfully complete all assigned side work, both opening and closing, and be available and ready to begin service on time at the beginning of your scheduled shift.
  • Take incoming telephone calls, note reservations and special requests by guests. Handle reservations for Gabrielle diners as well as for Camellias Afternoon Tea.
  • Make outgoing telephone calls to confirm booked reservations for Gabrielle diners as well as for Camellias Afternoon Tea.
  • Work effectively with all Service Professionals, such as culinary, server assistants, hosts, and management, ensuring efficient and effective teamwork.
  • Maintain your work area. Host stand needs to be clean and in an organized fashion at all times.
  • Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards.
  • In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, to be solely determined by the manager based upon the particular requirements of the hotel.
Education/Experience
  • Must be 18 years of age or older
  • High school diploma or general education degree (GED) required.
Requirements
  • Requires good communication skills, both verbal and written. Must be able to speak, read, write and understand English to facilitate the communication process.
  • Social skills are required in addressing and dealing with difficult situations and individuals, and an overall knowledge of proper etiquette and a sense of decorum are required.
  • Demonstrate knowledge of food and beverage core values, Hotel Bennett service standards, and complete understanding of Forbes standards.
  • Must possess basic computational ability.
  • Be proficient in the use of OpenTable reservation tool.
  • Must have complete working knowledge of Outlook email tool.
  • Know all table numbers and seat position numbers (Gabrielle Lower/Upper Level, Lounge, Terrace and Plaza).
  • Knowledge of all dining services with regard to which menus to offer to guests.
  • Understand how to operate the equipment used in the outlet and to protect all assets in the outlet and in the hotel.
PHYSICAL DEMANDS
  • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens ( 110°F).
  • Must be able to stand and exert well-paced mobility for a minimum of 8 hours in length. Walking and standing are required for the majority of the work day and possibly for 8 hours or more.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Must be able to work effectively in a stressful environment, communicate with others, effectively deal with guests and accept constructive criticism from supervisors.
  • Must be able to change activity frequently and cope with interruptions.
Salamander Hotels & Resorts is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

Job Summary

JOB TYPE

Part Time

INDUSTRY

Accommodations

SALARY

$21k-26k (estimate)

POST DATE

01/31/2023

EXPIRATION DATE

07/05/2024

WEBSITE

hotelbennett.com

HEADQUARTERS

CHARLESTON, SC

SIZE

50 - 100

FOUNDED

2019

CEO

CANDICE CHUPPA

REVENUE

$10M - $50M

INDUSTRY

Accommodations

Related Companies
About Hotel Bennett

Hotel Bennett, the South's grandest new hotel, overlooks Charleston's iconic and historic Marion Square. Featuring 179 luxuriously-appointed guestrooms and suites, a signature restaurant with a stunning view of the city's famed park, and a stylish bar and lounge. The hotel also includes a spectacular rooftop pool with cabanas and bar and a luxury day spa. Hotel Bennett offers corporate groups and destination weddings 12,000 square feet of the most luxurious event spaces in Charleston in which to meet and celebrate, including the Grand Ballroom, elegantly appointed boardrooms, and a rooftop mee...ting room and event spaces with sweeping views of the city. Hotel Bennett is set to deliver the finest and most gracious experience in Charleston, named No. 1 City in the U.S. and Canada by Travel+Leisure Readers 2018 World's Best Awards, for the sixth consecutive year. Eight years and counting, Charleston is also Cond Nast Travelers top U.S. tourist destination. More
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