Hotel June is Hiring a Management Near Los Angeles, CA
Hotel June West L.A. is seeking a motivated, service-driven Director of Rooms to join the team at our ideally-located 250-room reimagined property on the Westside featuring two restaurants, creative event venues and a spectacular pool deck. Hotel June is the flagship of a new thoughtful, accessible lifestyle brand from Proper Hotels. The Director of Rooms will oversee and manage the daily operations of the Front Office, Valet and Housekeeping departments. This position reports to the General Manager. Responsibilities/Duties
Leadership of Rooms departments to ensure all guest are provided with quality service while maximizing room revenue and productivity / inspiring and leading all guest services and housekeeping departments
Ensuring the quality and productivity of housekeeping functions that guarantee the cleanliness of all guest areas, high levels of personal service delivered by housekeeping associates and a stable work force
Excellence in appearance of all areas throughout the hotel
Producing constant improvement in guest experience satisfaction metrics
Participation in weekly forecasting and scheduling activities
Providing assistance in developing the annual hotel budget
Preparation of action plans as directed by management
Daily reviews of operating outcomes (including corrective action if required)
Maintaining high visibility with colleagues and guests
Assists and active participant in Safety Committee Program
Qualifications
4-5 years' experience managing Front Office and Housekeeping Operations
College degree specializing in hotel management, business administration or equivalent experience is preferred
Must possess strong leadership, communication, organization and relationship skills
Experience with training, financial management and customer service
Familiar and comfortable with interviewing candidates, handling colleague concerns and holding colleagues accountable
A true desire to exceed guest expectations in a fast-paced lifestyle luxury environment
Capable of producing a consistent product in a timely manner
Able to communicate effectively with the management team, guests and colleagues
Team builder and ability to successfully manage and develop a team
Required Skills/Abilities
Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
Strong communication and presentation skills to all levels of management
Ability to think outside the box and approach all issues with a completely fresh approach
Ability to anticipate needs and over deliver wherever possible
Ability to change direction and work on multiple projects aspects at once
Enthusiastic, passionate, able to enthuse and motivate others
Company Overview Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things, and anything less just isn't proper. We are seeking out the "best of the best" from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging, fast-paced, and rewarding above all. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category. Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.