Position:

We are seeking a dynamic and experienced General Manager to lead our team and oversee the day-to-day operations of our boutique resort. The General Manager will be responsible for upholding high standards of hospitality, maximizing revenue, and ensuring guest satisfaction while maintaining confidentiality.

Responsibilities:

• Provide strategic leadership to all departments, fostering a culture of excellence and teamwork.

• Develop and implement operational policies and procedures to optimize efficiency and guest satisfaction.

• Monitor financial performance, including budgeting, forecasting, and cost control measures.

• Maintain high standards of service quality and guest satisfaction through regular inspections and staff training.

• Foster positive relationships with guests, staff, vendors, and the local community.

• Oversee sales and marketing initiatives to drive revenue and occupancy levels.

• Ensure compliance with all regulatory requirements and safety standards.

• Handle guest complaints and inquiries promptly and professionally, seeking to resolve issues to the satisfaction of all parties involved.

Requirements:

• Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred).

• Proven experience in hotel management, with a minimum of 5 years in a leadership role.

• Strong financial acumen, with the ability to analyze financial reports and develop strategies to maximize revenue and profitability.

• Excellent communication and interpersonal skills, with the ability to build relationships and inspire confidence at all levels.

• Demonstrated leadership ability, with a track record of motivating and developing high-performing teams.

• Sound decision making skills and the ability to thrive in a fast-paced, dynamic environment.

• Knowledge of industry trends, best practices, and regulatory requirements.

• Flexibility to work evenings, weekends, and holidays as needed.

Confidentiality Notice:

All applications will be handled with the utmost confidentiality. We appreciate your cooperation in maintaining the confidentiality of our hiring process.