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Customer Service Representative
***We are looking for individuals who are open to any shift including Full Time, Part Time, evenings and weekends***
Hotels at Home is a rapidly growing eCommerce company that pioneered the hospitality retail service. As an industry leader, we offer hotel guests the opportunity to enjoy their favorite room amenities and furnishings in the comfort of their own home by allowing them to shop hotel exclusive merchandise they experienced during their stay.
At Hotels at Home, we care about our customers! From the time the customer orders with Hotels at Home through delivery, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure seamless delivery to the customer. When a customer contacts our support team via phone, email, or chat, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Hotels at Home.
What You'll Do
What You'll Need
What We Offer
To Apply
For employment consideration please respond to this posting.
All employment is contingent upon successful completion of a criminal history background check and drug screening.
Hotels at Home offers equal employment opportunity and will not discriminate on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
Full Time
$48k-62k (estimate)
06/24/2024
07/10/2024
hotelsathome.com
FAIRFIELD, NJ
25 - 50
2000
MICHAEL J WARE
$10M - $50M
Retail
Hotels at Home develops and manages eCommerce guest purchase programs that allow hotel guests to purchase the beds, pillows, linens, amenities, and other items that they enjoyed in many of the worlds' most prominent hotels. Our company provides turn key solutions to our hotel partners from the development of their retail programs to order fulfilment with our in house eCommerce department, distribution center, and call center in our Fairfield, New Jersey offices. We also have operations headquartered in Paris, France and Shanghai, China. Hotels at Home pioneered the concept of hotel retail gues...t purchase programs and is the industry leader in this sector.
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.