The Human Resources Manager position leads and manages the HR department. This role is responsible for implementing all aspects of Human Resources within the agency, including but not limited to recruitment, benefits, employee relations, performance management, compliance, and HR policy development while fostering a positive workplace culture and supporting employee development

Primary Responsibilities:

· Oversees and manages the entire recruitment effort and ensures the integrity of the hiring process.

· Responsible for implementation and interpretation of personnel policies and procedures. Protects the interest of employees and the Agency under policies, laws, and regulations. Ensure compliance with all federal, state, and local employment laws and regulations. Develop, update, and enforce HR policies and procedures Conduct regular audits to ensure HR practices are compliant and up-to-date.

· Supports good performance by supporting all employees in matters relating to HR, and acts as a liaison to leadership, including offering advice and guidance on performance, performance reviews, training, conflict resolution, career advancement, and compliance. Handles discipline and termination of employees under agency policy and contract agreements.

· Recommends employee relations practices necessary to establish a positive employer-employee relationship and promote high levels of performance and morale. Look for opportunities to improve morale and communications to employees. Manages employee recognition program.

· Coordinates staff training in response to Agency and staff needs.

· Manages legal requirements and government reporting relations affecting Human Resources function – i.e., EEO, wage and hour, affirmative action. May represent the agency at unemployment hearings.

· Performs benefits administration including open enrollment, claims resolution, change reporting, approving preparing invoices for payment, and communicating benefit information to employees. Acts as liaison with third-party benefits administrators.

· Maintains Human Resources Information System database, files and general human resources information in accordance with legal requirements. May design queries and generate monthly, quarterly and annual reports from databases, analyze and interpret data. Track and analyze HR metrics to identify trends and areas for improvement.

· Assists management in investigating, answering and settling grievances.

· Participates in development of department goals, objectives and systems seeking to improve efficiency and service delivery for the department.

· Attend and participate in meetings, acting on behalf of the HR department

· Oversees the daily workflow of the department.

Experience/Requirements:

· BA/BS degree and a minimum of 5 years experience demonstrating increased responsibility handling a wide range of human resources issues required;

· PHR, CPHR, SPHR certification, supervisory experience preferred.

· The ideal candidate will be resourceful and proactive with strong organizational, management, and problem-solving skills, have excellent verbal and written communication skills, can interpret and analyze data, work independently, exhibit discretion and uphold confidentiality, and utilize various computer software programs. 

· They will be able to build relationships and bridge all levels of the Agency. 

· Ability to understand domestic violence and how it affects the client population. Ability to work with people from diverse backgrounds.

· Strong organizational, management, and problem-solving skills. 

· Excellent verbal and written communication skills and attention to detail; computer literate (MS Word, Excel, internet, e-mail, and HRIS software). 

· Must know modern business practices, office procedures, and practices including business correspondence; organization, functions, and programs of the Agency. 

· Ability to work independently with general direction from the Director of Human Resources

· Exhibits discretion and upholds confidentiality.

· Ability to work with people from diverse backgrounds.

· Ability to understand intimate partner violence and how it affects staff, clients, and employers and be able to work with people from diverse backgrounds.