109 Customer Service Representative Jobs in Springfield, MO
Housejet is Hiring a Customer Service Representative Near Springfield, MO
Job Description:
The Customer Service Representative Position:
Our goal at House Jet is to have the best customer service in the world and retain clients for life. As a customer service representative you will empower our clients to succeed by teaching them how to operate and effectively master our software. You will answer client and internal tickets, emails, and phone calls efficiently and effectively.
As an Customer Service Representative
You will:
- Be passionate about coaching clients, customer success, and experience
- Solve problems with curiosity and creativity
- Embrace challenges and change
- Commit to getting better every day
- Invest in relationships with customers and colleagues
- Contribute to a positive team environment
You will execute on the following responsibilities:
- Work collaboratively in a team managing a base of customers
- Ascertain customer goals and collaborate on customized strategic plans while driving customer accountability
- Engage customers resolving inquiries by aligning customers with the right resources
- Engage customers via strategy onboarding calls, securing buy-in for customer execution
- Answer client tickets
- Reply to live client chat
- Onboard clients effectively
- Maintain Strong KPI’s
- Attend Weekly and Daily Meetings
A strong candidate will bring:
Relatable work experience.
Must be computer/software savvy.
Fast learning.
Attention to details.
Quick critical thinking
Must be able to work independently and as a team member.
Pluses:
- Experience at a SaaS organization
- Licensed Real Estate agent or equivalent experience
We are located at 440 South Jefferson Ave, Springfield, MO
Compensation: $16 - 18 per hour. Benefits including company sponsored health, dental and vision insurance along with paid time off and holidays.
Work hours 8:30 – 5:30 Monday through Friday.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
Work Location: In person
Job Summary
Full Time
$30k-38k (estimate)
03/14/2023
10/23/2024
The job skills required for Customer Service Representative include Customer Service, CSR, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
