Housing and Services, Inc. is a not-for-profit that has been serving special need populations for over 33 years. Our mission is to end the cycle of homelessness permanently by providing safe, nurturing, and empowering environments with high quality on-site services aimed at the root causes that culminated in displacement originally.

Kenmore Hall is a 325-unit supportive housing facility located in the Flat Iron District and is home to a diverse population including formerly homeless men and women, the elderly and medically frail, people struggling with addiction, veterans, those living with mental illness, and many with co-occurring diagnosis. Kenmore has a social service team of twelve full time staff, daily socialization programming, entitlement support staff, 24-hour front desk, on-site psychiatric services, and more.

Housing and Services, Inc. is looking for a Full-Time Administrative Case Manager to help clients/tenants achieve self-sufficiency and develop life skills. This role involves direct interaction with clients/tenants, promoting financial planning, and assisting with obtaining and maintaining entitlements and rent subsidies.

Job Duties:

• Ensure clients/tenants eligible for Public Assistance and Social Security benefits are accessing their entitlements, and keep Social Services staff informed about entitlement statuses promptly.
• Collaborate with the Site Director, Social Services Coordinator, and Social Service Staff to propose and implement corrective action plans, including payment plans.
• Maintain the lease database, including entitlements components, accept rent payments, prepare rent deposits, and post rent payments.
• Monitor rent collection, manage tenant and Public Assistance rents receivable, and contact tenants regarding late payments.

Job Requirements:

• College graduate preferred.
• Minimum three years' experience in database management (e.g., property management, revenues/receivables, or accounts payable) with significant customer/vendor interface.
• Strong interpersonal skills to work sympathetically yet firmly with clients/tenants.
• Proficiency in general office software (e.g., Excel/Word) and ability to quickly learn database/billing/accounts receivable systems. Timberline experience is a plus.
• Good organizational skills for maintaining both physical and computer files.
• Understanding of internal control procedures related to client/tenant information maintenance and diligence in completing tasks accurately and timely.
• Ability to quickly grasp technical aspects of LIHTC and entitlements requirements. Prior LIHTC and Section 8 experience is beneficial but not required.
• Basic accounting skills and understanding of accounting period cut-offs.