You haven't searched anything yet.
To strengthen, personalize and enhance the relationship between the patient and the hospital by maintaining a specific, effective channel through which patients can seek solutions to problems, concerns and unmet needs.
To act as a liaison between the patient, family and hospital staff during hospitalization providing necessary mediation to ensure patient rights are respected.
The Patient Relations Representative will also serve as a liaison between the patient and the Risk Management Department in handling patient and / or family complaints.
Representative will intercede in and handle as many patient / visitor complaints as possible before referring to Administration.
To provide emotional support to patient families during major trauma, code, serious illness or death situations as deemed appropriate.
High School graduate or GED equivalent. One (1) year professional experience in public relations, social services, or related field.
Patient Representative Experience or experience relating to individuals in stressful situations.
Self-directed with customer service, problem solving / resolution, conflict management and consensus-building skills. Ability to use independent judgment in the coordination of complex issues.
Written verbal and non-verbal communication skills using tact and diplomacy. Able to prioritize and multi-task. Interpersonal relationship skills.
Computer and organizational skills. Able to handle stressful and traumatic situations.
EOE / AA / Females / Minorities / Veterans / Disabled
Benefits
Annual LeaveMedical Insurance Vision insurance Flexible Spending Accounts Life insurance Short- and long-term disability Education Assistance Financial Planning Wellness Services Employee Assistance Program
Last updated : 2024-06-19
Full Time
Hospital
$37k-50k (estimate)
06/21/2024
09/17/2024
hhc.org
WARNER ROBINS, GA
1,000 - 3,000
1960
Private
MELINDA HARTLEY
$200M - $500M
Hospital
Houston provides pediatric care, diabetes management, pain treatment, orthopedic and rehabilitation health care services.
The job skills required for Patient representative include Customer Service, Problem Solving, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient representative positions, which can be used as a reference in future career path planning. As a Patient representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient representative. You can explore the career advancement for a Patient representative below and select your interested title to get hiring information.