41 Front Desk Supervisor Jobs in Branson, MO
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Howard Johnson/Ramada- Branson is Hiring a Front Desk Supervisor Near Branson, MO
We are looking for YOU - an energetic, friendly, detail oriented team for our Front Desk Supervisor position for our property in Branson, MO. If you have hotel front desk experience and supervision or managerial experience, this is the company for you. You can continue to learn more skills and grow and gain a rewarding career in Hospitality.
LOCATION: Southern Oaks Inn 3295 Shepherd of the Hills Expy Way Branson ,MO
SUMMARY: The Front Desk Supervisor is responsible for establishing and maintaining guest services along with being responsible for the various tasks involved in the overall operation of the front office and breakfast area , including maximizing sale and controlling expenses of the front office. This role will also assume the Manager on Duty role in the absence of the General Manager and ensure proper management of the front office and staff.
SCHEDULE REQUIREMENTS: Must work weekends & holidays
GENERAL RESPONSIBILITIES(but not limited to)
- Management of the front office operations, including scheduling of front office personnel
- Manage the Business Center and Vending Operations
- Participate in the on-boarding of new front office staff, ie. training on front desk duties
- Manage the hotels' social media and guest review responses via TripAdvisor, Google , Yelp, Guestfolio
- Be proficient on the use of the property management system
- Have a good understanding of all hotel operating procedures, champion Standard Operating Procedures (SOPs)
- Enforce all existing new policies and procedures with the front office and breakfast area staff
- Process reservations
- Have complete knowledge of room types and offered rate plans
- Fully understand the hotels' policy on guaranteed reservations and no-shows
- Process cancellations and modifications to reservations
- Be proficient on the use of all front office equipment such as credit card machine, copier and fax Constantly monitor front office communication logs
- Monitor appearance of all front desk, business center, vending and breakfast areas
- Manage business center and vending areas
- Maintain proper staffing of front office areas and breakfast areas by preparing and posting schedules for front office and breakfast staff
MIN REQUIREMENTS:
High School Degree or Higher, and/ or either 1 year of supervisory experience. Also Front desk experience is required, please note on your resume how many years of front desk experience you have.
OPTIMUM ATTRIBUTES- Effective communication skills
- Self-starter
- Detail oriented
- Pleasing personality
- Good team player
- Good listener
- Well groomed and professional appearance
- Open with praise, discrete with criticism
- Innovative and creative - Problem solver
- Effectively uses technology to accomplish hotels' goals and objectives
- Customer and client focused
- Ability to work under pressure/stress and maintain composure at all times
Perks:
- Sick days
- Employee Room Program
- Bonus Incentive Program
-Great Training
- Good company Culture
Job Type: Full-time
Pay: $17.50 per hour
Schedule:
- Day shift
- Evening shift
- Every weekend
Shift:
- Day shift
- Evening shift
Weekly day range:
- Every weekend
Work Location: In person
Job Summary
Full Time
$37k-52k (estimate)
07/14/2024
08/06/2024
The job skills required for Front Desk Supervisor include Front Office, Guest Service, Scheduling, Credit Card, Front Office Operations, Property Management Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
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The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
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They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
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Provides technical support to front desk and housekeeping staff when needed.
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Prepare monthly reports and budget for front office department.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
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Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
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Step 3: View the best colleges and universities for Front Desk Supervisor.
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