107 Service Manager Jobs in Jackson, MI
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Howe Equipment is Hiring a Service Manager Near Jackson, MI
Job Summary:
We are seeking a highly skilled and experienced Service Manager to oversee our service department. The Service Manager will be responsible for ensuring the efficient operation of the service department, providing excellent customer service, and managing a team of technicians. We sell and service mowers, atv/utvs, trailers, and tractors. This is a full-time position with competitive pay.
Responsibilities:
- Manage and supervise a team of technicians, providing guidance and support
- Schedule and assign work orders to technicians, ensuring timely completion
- Monitor technician performance and provide feedback for improvement
- Service Writing and communication with customers
- Repairing / diagnosing machines as needed (15-40% of the work day)
- Ensure high-quality service and customer satisfaction by addressing customer concerns and resolving issues
- Maintain accurate records of service orders, invoices, and customer information
- Oversee inventory management, including ordering parts and supplies as needed
- Collaborate with other departments to ensure smooth workflow and efficient operations
- Stay up-to-date with industry trends, technologies, and best practices in automotive service
Requirements:
- Previous experience as a Service Manager or similar role in the this industry
- Strong knowledge of diagnostics, repairs, and maintenance procedures
- Excellent leadership and communication skills
- Ability to effectively manage a team and prioritize tasks in a fast-paced environment
- Proficient in using computer software for service writing and inventory management
- Upselling skills to recommend additional services or products to customers
- Familiarity with mowers, atv/utvs, trailers, and tractors.
We offer competitive pay based on experience and qualifications. Benefits include health insurance, paid time off, and opportunities for career advancement.
If you have the skills and experience required for this position, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Day range:
- Weekends as needed
Shift:
- 8 hour shift
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Jackson, MI 49202 (Required)
Ability to Relocate:
- Jackson, MI 49202: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$87k-113k (estimate)
05/19/2024
06/01/2024
The job skills required for Service Manager include Customer Service, Leadership, Customer Satisfaction, Communication Skills, Automotive Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
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Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
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