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Position title : Supervisor. Retail Branch
Reports to : Branch Manager
Directly supervises : day-to-day supervision of retail services personnel
Contribute to the Credit Union's key results and critical measures by displaying personal accountability in aligning job responsibilities with the organizations core purpose, core values, goals and objectives.
Under general supervision and in accordance with Credit Union policies and procedures, assists the Branch Manager in overseeing service expectations, goal achievement, and the daily operations of the branch.
Serves as the supervisor in charge in the absence of his / her direct manager. Motivates, guides, and trains staff in effective service expectations, cross sell and production efforts.
Supervises and coordinates activities of employees engaged in assisting members with monetary, account, and loan transactions and activities.
The Supervisor Retail Services is expected to provide supervisory and leadership oversight in ensuring the branch is staffed and functioning smoothly.
This will include performing a variety of direct member contact functions, similar to staff, to effectively meet the needs of members.
Job duties may require the need to work additional hours or days of the week in order to lead the branch, support the employees, and effectively serve the members.
Essential job duties :
Non-essential job duties :
Minimum Qualifications :
Education
High School diploma, GED, two-year college degree or equivalent preferred; or completion of a specialized coursework at a business or trade school.
Experience
A minimum of three to five years' of work-related experience in a full-service financial institution or experience in a related position in a related field.
Proven success at exceeding goals and / or sales expectations. Prefer supervisor or lead employee experience.
Knowledge, Skills & Abilities
Courtesy, tack and diplomacy are essential elements of the job.
Possess problem-solving skills to research, investigate, and offer solutions to issues that are non-routine in nature.
Problems may be generally similar in nature with previous precedent to draw upon.
Our client acknowledges that equal opportunity for all persons is a fundamental human value. Each employee and applicant will be considered on the basis of individual ability and merit, without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, pregnancy, national origin, marital status, physical disability, mental disability, medical condition, genetic information, protected military or veteran status, or any other characteristics.
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Last updated : 2024-06-22
Full Time
$60k-81k (estimate)
06/24/2024
09/23/2024
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Branch Supervisor job description and responsibilities
Assist branch manager to provide optimal customer services and reconcile receipt and cash payment.
02/01/2022: Abilene, TX
Prepare and ensure maintenance of service staff schedule and perform audit on branch activities and prepare required reports.
01/28/2022: Riverside, CA
Monitors the sales and service delivery figures and sets target for the branch for the coming period.
02/08/2022: Manchester, NH
Responsibilities of a branch supervisor are dedicated towards the smooth functioning of a branch.
04/09/2022: Kingsport, TN
Has to prepare various documents on a regular basis.
01/22/2022: Frankfort, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Branch Supervisor jobs
Typically need a bachelor's degree.
03/27/2022: Galveston, TX
Consider earning a master's degree.
03/21/2022: Daytona Beach, FL
Consider certification or training programs.
03/10/2022: Asheville, NC
Proven branch management experience, as a Bank Supervisor or similar role.
02/27/2022: Cleveland, OH
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