9 Call Center Banker- Specialist -Spanish 1st and 2nd Shift Jobs in Lincoln, RI
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Call Center Banker- Specialist -Spanish 1st and 2nd Shift
$59k-79k (estimate)
Full Time
5 Days Ago
HR Recruiting Services is Hiring a Call Center Banker- Specialist -Spanish 1st and 2nd Shift Near Lincoln, RI
Job Description
Job Description
As a Call Center Banker- Specialist -Spanish 1st and 2nd Shift , this role is responsible for connecting clients with the breadth of solutions that this client offers to help achieve their financial goals. Advanced Client Solutions Specialists balance service requests and sales opportunities, are experts on financial solutions, probe to understand life and financial goals, and pair new solutions and services to meet client needs.
Training/Start Date: Monday October 7, 2024
Training Schedule: Mon-Fri 9:00am-5:30pm EST
1st and 2nd shift available-closed on Sundays
Advanced Client Solutions Specialist (responsibilities)
• Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services and solutions
to meet those needs
• Responds to customer inquiries and concerns, creating customized solutions
• Sells and fulfills banking products (examples: checking & savings accounts, credit cards, CDs, IRAs, loans)
• Identifies client needs for Specialist (licensed) sales functions and refer to partners (Merrill, Lending, & Small Business)
• Quotes rates, terms and programs for banking solutions
• Manages risk in every business, product and service transaction leveraging available toolsRequirements
Required skills:
• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives
• Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport
and showing empathy
• Is curious, has a growth mindset and is comfortable receiving ongoing performance feedback and coaching
• Enjoys ongoing change and learning new technology/processes
• Has an intermediate level of proficiency with computers
Desired skills (that may result in a higher than average starting salary)
• Experience in financial services
• Experience in sales, cross-selling, upselling or referring products
• Experience working in an inbound or outbound contact center (phone, chat and or video)
• Experience working as a Personal Banker managing high client volume
Job Summary
JOB TYPE
Full Time
SALARY
$59k-79k (estimate)
POST DATE
09/12/2024
EXPIRATION DATE
09/25/2024
WEBSITE
hrrecruitingservices.com
HEADQUARTERS
Knightdale, NC
SIZE
<25
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