13 Call center specialist Jobs in Lincoln, NE
HR Recruiting Services is Hiring a Call center specialist Near Lincoln, NE
As a Call Center Banker Specialist Spanish 1st and 2ndShift t his role is responsible for connectingclients with the breadth of solutions that this client offers tohelp achieve their financial goals.
Advanced Client SolutionsSpecialists balance service requests and sales opportunities areexperts on financial solutions probe to understand life andfinancial goals and pair new solutions and services to meet clientneeds.
Training / StartDate : Monday October 72024
TrainingSchedule : MonFri 9 : 00am5 : 30pmEST
1st and 2ndshift availableclosed onSundays
AdvancedClient Solutions Specialist(responsibilities)
Works with clients to build and deepen relationships by uncoveringfinancial needs and recommending the best products services andsolutions
to meetthoseneeds
Responds to customer inquiries and concerns creating customizedsolutions
Sells and fulfills banking products (examples : checking &savings accounts credit cards CDs IRAsloans)
Identifies client needs for Specialist (licensed) sales functionsand refer to partners (Merrill Lending & SmallBusiness)
Quotes rates terms and programs for bankingsolutions
Manages risk in every business product and service transactionleveraging availabletools
Requirements
Requiredskills :
Displays passion commitment and drive to deliver an experience thatimproves our clients financiallives
Has the ability to engage with clients and seek to understand theirneeds while actively sharing options using plain language buildingrapport
and showingempathy
Is curious has a growth mindset and is comfortable receivingongoing performance feedback andcoaching
Enjoys ongoing change and learning newtechnology / processes
Desiredskills (that may result in a higher than average startingsalary)
Experience in financialservices
Experience in sales crossselling upselling or referringproducts
Experience working in an inbound or outbound contact center (phonechat and orvideo)
Experience working as a Personal Banker managing high clientvolume
One year of sales experience with cross-selling, upselling orreferring products Intermediate level of proficiency withcomputers
Last updated : 2024-08-14
Job Summary
Full Time
$34k-44k (estimate)
08/15/2024
11/14/2024
hrrecruitingservices.com
Knightdale, NC
<25
Related Companies
The job skills required for Call center specialist include Call Center, Products and Services, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center specialist positions, which can be used as a reference in future career path planning. As a Call center specialist, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center specialist. You can explore the career advancement for a Call center specialist below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Specialist job description and responsibilities
Administer various call center tools, provide required training and document all customer problems.
01/13/2022: Philadelphia, PA
Additionally, agents are responsible for making outbound calls to set appointments and gather survey data.
02/09/2022: Altus, OK
The most skilled call center agents have more than a way with words and access to relevant customer data.
01/23/2022: Worcester, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Specialist jobs
Provide knowledge management tools.
02/18/2022: Tuscaloosa, AL
Take lots of notes while on calls.
02/04/2022: Lafayette, LA
Don’t be afraid to put a customer on hold.
03/16/2022: Sioux City, IA
Take time with computer novices and the elderly.
03/06/2022: Provo, UT
Continue learning hard skills on the job.
01/22/2022: Somerset, NJ
Step 3: View the best colleges and universities for Call Center Specialist.
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