18 Call center specialist Jobs in Lincoln, RI
HR Recruiting Services is Hiring a Call center specialist Near Lincoln, RI
Job Description
As a Call Center Banker- Specialist -Spanish 1st and 2nd Shift , t his role is responsible for connecting clients with the breadth of solutions that this client offers to help achieve their financial goals.
Advanced Client Solutions Specialists balance service requests and sales opportunities, are experts on financial solutions, probe to understand life and financial goals, and pair new solutions and services to meet client needs.
Training / Start Date : Monday October 7, 2024
Training Schedule : Mon-Fri 9 : 00am-5 : 30pm EST
1st and 2nd shift available-closed on Sundays
Advanced Client Solutions Specialist (responsibilities)
Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services and solutions
to meet those needs
- Sells and fulfills banking products (examples : checking & savings accounts, credit cards, CDs, IRAs, loans)
- Identifies client needs for Specialist (licensed) sales functions and refer to partners (Merrill, Lending, & Small Business)
- Quotes rates, terms and programs for banking solutions
- Manages risk in every business, product and service transaction leveraging available tools
Requirements
Required skills :
- Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives
- Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport
and showing empathy
- Is curious, has a growth mindset and is comfortable receiving ongoing performance feedback and coaching
- Enjoys ongoing change and learning new technology / processes
- Has an intermediate level of proficiency with computers
Desired skills (that may result in a higher than average starting salary)
- Experience in financial services
- Experience in sales, cross-selling, upselling or referring products
- Experience working in an inbound or outbound contact center (phone, chat and or video)
- Experience working as a Personal Banker managing high client volume
Requirements
One year of sales experience with cross-selling, upselling or referring products Intermediate level of proficiency with computers
Last updated : 2024-09-02
Job Summary
Full Time
$36k-47k (estimate)
07/15/2024
11/13/2024
hrrecruitingservices.com
Knightdale, NC
<25
Related Companies
The job skills required for Call center specialist include Call Center, Products and Services, Problem Solving, Commitment, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center specialist. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Specialist job description and responsibilities
Administer various call center tools, provide required training and document all customer problems.
01/13/2022: Philadelphia, PA
Additionally, agents are responsible for making outbound calls to set appointments and gather survey data.
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The most skilled call center agents have more than a way with words and access to relevant customer data.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Specialist jobs
Provide knowledge management tools.
02/18/2022: Tuscaloosa, AL
Take lots of notes while on calls.
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Don’t be afraid to put a customer on hold.
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Take time with computer novices and the elderly.
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Continue learning hard skills on the job.
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Step 3: View the best colleges and universities for Call Center Specialist.
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