1 Customer Service Administrator - Leith Job in Edinburgh, IN
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Customer Service Administrator - Leith
$48k-59k (estimate)
Full Time | IT Outsourcing & Consulting
2 Weeks Ago
HRM Direct is Hiring a Customer Service Administrator - Leith Near Edinburgh, IN
Our team is the best in the industry - is it time for you to join us?
The RoleOur Lifting Services Division provides a range of specialist lifting equipment and provides bespoke installations hire and sales functions for a variety of customers, from small independent to large National accounts.
As the first point of contact at our depots, the Customer Service Administrator plays a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them.
This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for the Customer Service Administrator will include:
Benefits Include
To apply, all you need to do is upload your CV and complete our short application form and we'll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
The RoleOur Lifting Services Division provides a range of specialist lifting equipment and provides bespoke installations hire and sales functions for a variety of customers, from small independent to large National accounts.
As the first point of contact at our depots, the Customer Service Administrator plays a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them.
This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for the Customer Service Administrator will include:
- Processing all hire desk administration including customer and supplier queries
- Managing a variety of small and national account orders in a fast-paced environment
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Interacting with sales and workshop teams to deliver bespoke lifting solutions to our customers
- Resolving customer complaints and supplier issues efficiently
- Previous experience working within a fast paced customer service or admin role
- Excellent customer service skills with a focus on increasing sales
- Effective communicator with strong organisational skills and attention to detail
- Proficient IT skills with working knowledge of MS Office including Outlook and Excel
- Strong team player with the ability to work to own initiative
- Although a lifting hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
Benefits Include
- Competitive salary and bonus scheme.
- Employer Contributory Pension Scheme.
- Life Assurance.
- Up to 25 days annual leave plus public holidays.
- The option to buy up to 5 days additional leave.
- Employee Welfare Fund (company funded social events).
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jabs).
To apply, all you need to do is upload your CV and complete our short application form and we'll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Job Summary
JOB TYPE
Full Time
INDUSTRY
IT Outsourcing & Consulting
SALARY
$48k-59k (estimate)
POST DATE
06/08/2024
EXPIRATION DATE
07/06/2024
WEBSITE
hrmdirect.com
HEADQUARTERS
Boston, MA
SIZE
200 - 500
INDUSTRY
IT Outsourcing & Consulting
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