Core Responsibilities & Duties:

• Attend daily pre-shift/safety meetings to outline SOPs, Quality, or Training Topics
• Monitor problem lane segments as outlined in the OSD report, hot accounts, and corrective action compliance
• Assist with the training / on boarding of new hires
• Assist with the re-training and quality performance evaluation of current employees
• Investigate customer damage concerns for root cause analysis
• Ensure all company SOP’s are adhered to
• Adhere to all company forklift safety policies
• Report safety concerns or damages noted on the forklift to a manager/supervisor
• Address OSDM during loading/unloading with cargo handler/manager/supervisor
• Collaborate with local managers on corrective action plans
• Must be willing to work various shifts and days as necessary
• Other duties as assigned

Requirements:

• High school diploma or GED equivalent
•  Organizational and prioritization skills
•  Self-motivated and maintains a high level of energy
•  Strong verbal and personal communication skills
• Ability to communicate effectively verbally and in writing.
•  Ability to perform quality audits on all aspects of the handling process, report areas that do not meet safety or quality standards, and pro-actively work with employees to enhance performance
•  Ability to carry out assigned task to their completion and meet deadlines
•  Ability to pass forklift and hazardous certifications yearly.
•  Ability to lift and pull cargo which weights 70lbs or less
•  Ability to work under pressure and problem solve
•  Ability to read and understand industry documents (container load plans, bill of lading, bonded documents

 Skills:

• Ideal candidate will possess a “can do” attitude with a “will do” work ethic
• Must have the ability to work in a fast paced environment
• General computer skills - Microsoft Office, Outlook, AS400
• Strong verbal and written communication skills