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Project Manager
$115k-145k (estimate)
Contractor | Retail 1 Day Ago
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Hub Technology Group is Hiring a Project Manager Near Boston, MA

LOCAL - W2 Only - 12-18 Month Hybrid in Boston

This role will lead research, design, documentation, implementation, configuration, and validation of solutions to business and associated service delivery needs. This role will solve large, complex technical and process problems, and manage multiple projects simultaneously.

  • This role focuses on the improvement of service delivery processes and procedures. The ideal candidate will ensure that service-level agreements (SLAs) are consistently met and will work collaboratively with various IT teams to streamline workflows, minimize handoffs, and enhance overall service responsiveness.
  • Service Delivery Focus. Candidates will advise leadership on design and implementation of IT Service Management initiatives. Function as a subject matter expert in IT Service Management and ITIL frameworks.
  • Process Improvement: Improve service delivery processes to increase efficiency, reduce resolution times, and improve customer satisfaction.
  • Documentation and Knowledge Management: Ensure that all documentation and knowledge base articles are accurate, up-to-date, and accessible.
  • Collaboration and Leadership: Provide leadership and work closely with the IT teams to streamline technical incident and service request processes
  • Workflow Design: Lead definition of system/service requirements, gap analysis, and identification of feasible alternative solutions that meet defined business objectives.
  • Performance Monitoring: Develop, define and implement key performance indicators and service quality measures. Monitor and report on service delivery performance, identifying areas for improvement and implementing strategies to address any issues.

Qualifications

5 years of professional experience in IT service delivery, with a strong understanding of service management principles and practices.

Strong knowledge of ITIL framework and experience with ITSM tools.

Excellent analytical, problem-solving, and project management skills.

Experience with documentation management and knowledge base systems.

Highly specialized knowledge ServiceNow ITSM and/or Performance Analytics applications.

ITIL Foundations certification desired

Job Summary

JOB TYPE

Contractor

INDUSTRY

Retail

SALARY

$115k-145k (estimate)

POST DATE

07/03/2024

EXPIRATION DATE

08/01/2024

HEADQUARTERS

TORONTO, ONTARIO

SIZE

25 - 50

FOUNDED

2012

CEO

AJAY DHINGRA

REVENUE

$10M - $50M

INDUSTRY

Retail

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Hub Technology Group
Contractor
$78k-96k (estimate)
5 Days Ago
Hub Technology Group
Contractor
$78k-96k (estimate)
5 Days Ago
Hub Technology Group
Contractor
$78k-96k (estimate)
5 Days Ago

The job skills required for Project Manager include Project Management, Leadership, Problem Solving, Collaboration, Process Improvement, etc. Having related job skills and expertise will give you an advantage when applying to be a Project Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Project Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Project Manager positions, which can be used as a reference in future career path planning. As a Project Manager, it can be promoted into senior positions as a Planner/Scheduler IV - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Project Manager. You can explore the career advancement for a Project Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Project Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Project Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Project Manager job description and responsibilities

Managers ensure that the project team members are meeting the deadlines and following the guidelines.

02/11/2022: Montgomery, AL

Project managers also give and take regular updates from team members and conduct status meeting etc.

04/15/2022: Harrisburg, PA

Therefore, a project manager must be flexible enough to work within a project’s plan but readily adapt when necessary.

02/10/2022: Frankfort, KY

During this phase, project managers strive to ensure all activities necessary to achieve the final result are completed.

02/04/2022: Concord, NH

Days can be filled with planning the project process, creating a budget, managing a team or communicating with clients.

04/16/2022: Riverside, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Project Manager jobs

Leverage tools for project management.

02/21/2022: Portland, ME

Learn from other high-performing project managers.

04/06/2022: Virginia Beach, VA

Set realistic, yet ambitious deliverables.

03/04/2022: Atlantic City, NJ

Set Realistic Expectations to Avoid Project Delays.

03/01/2022: Philadelphia, PA

Be a Fearless Project Manager.

03/16/2022: Norwich, CT

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