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Hubstaff is a time tracking, project management, and proof of work SaaS solution. We are on a mission to accelerate the digital transition of work and make it possible for even more work to be efficiently performed in a remote environment. Interested?
What will your day-to-day look like?
Hubstaff Customer Support Representatives respond to customer requests over email in our ticketing system, live chats, on-screen shares, and video conferencing. CSRs report to our EMEA team leader and work collaboratively with our global team of Support Professionals.Requirements Who Should Apply? An ideal candidate for this role{{:}} Requirements{{:}} Hubstaff is a fast-growing B2B SaaS product in its growth stage. Our overarching vision is to empower people to have their most productive workday. Catering to companies with remote teams, we specialize in crafting tools for businesses across various sizes and industries. With a global team exceeding 100 individuals spanning over 30 countries, we're dedicated to nurturing a remote culture that thrives on healthy relationships among coworkers. From sharing personal interests and adventures in our lively Slack channels to organizing remote and in-person retreats, we prioritize both camaraderie and productivity. At Hubstaff, we maintain a strong work ethic and hold ourselves to high standards, taking immense pride in our contributions and expecting the same from others. At Hubstaff, you'll have the opportunity to make a significant impact, driving innovation and shaping the future of remote work solutions while working alongside a talented and diverse team committed to excellence. Additionally, Hubstaff offers robust career paths and numerous opportunities for professional growth, where you can expand both your skills and responsibilities, advancing your career in exciting new directions. Curious? You can find more about what it's like working at Hubstaff from the perspective of our team members here. You can read more about us on our website, and learn more about our history and work philosophy on our blog.
Benefits
Full Time
$38k-48k (estimate)
07/29/2024
08/30/2024
hubstaff.com
FISHERS, IN
100 - 200
2013
DAVID NEVOGT
<$5M
The job skills required for Customer Support (EST Timezone): U.S.A. include Customer Support, Written Communication, Troubleshooting, Flexibility, Work Ethic, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support (EST Timezone): U.S.A.. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support (EST Timezone): U.S.A.. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support (EST Timezone): U.S.A. positions, which can be used as a reference in future career path planning. As a Customer Support (EST Timezone): U.S.A., it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support (EST Timezone): U.S.A.. You can explore the career advancement for a Customer Support (EST Timezone): U.S.A. below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support job description and responsibilities
Respond to customer queries in a timely and accurate way, via phone, email or chat
02/24/2022: Chico, CA
Identify customer needs and help customers use specific features
03/08/2022: Orlando, FL
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
02/24/2022: Cheyenne, WY
Update our internal databases with information about technical issues and useful discussions with customers
01/19/2022: Queens Village, NY
Monitor customer complaints on social media and reach out to provide assistance
03/12/2022: Idaho Falls, ID
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support jobs
Foster effective problem solving.
01/19/2022: Worcester, MA
Communicate clearly with customers.
01/16/2022: Ogden, UT
Give credence to customer complaints.
01/21/2022: Somerset, NJ
Avoid helping customers at breakneck speeds.
03/21/2022: Green Bay, WI
Know how to close a conversation.
02/22/2022: Columbus, OH
Step 3: View the best colleges and universities for Customer Support.