TEEN ASSOCIATE

• Statement of the Job

Every teen associate is responsible for the proper and efficient operation of his or her shift, within company policy, to ensure that the shift contributes to the profitability of the store.

• The Duties and Responsibilities Are:
• Customer Service

Greets all customers promptly and provides courteous service adhering to all
Best In Class standards. Assists in ensuring the store appearance reflects
company expectations and standards
Assists in ensuring the store is open and ready for business during all hours

• General Job Duties

Is committed to our Vision/Mission Statement (T.H.A.N.K.S)
Performs specific tasks as assigned by the Store Manager
Follows all federal, state and local laws and ordinances pertaining to the
operation of the store
Follows the work schedule as posted, unless a change in schedule is arranged
with Store Manager
Ensures Store Manager is made aware of all issues

• Accounting

Completes a shift checklist according to company policy
Properly records all hours worked on the workstation

• Human Resources

Advises Store Manager of any personnel situations or policy violations having
an adverse effect on store operating performance
Treats all co-workers and customers with dignity and respect
Advises Store Manager of any personnel situations or policy violations having
an adverse effect on store operating performance
Complies with the Company Responsible Retailing policy

• Security (register policies are only if allowed to work on register)

Assists in ensuring a safe shopping and working environment
Assists in ensuring all company assets are protected, including cash and
merchandise

• Merchandising

Keeps coolers, drink boxes, store shelves, and displays fully stocked and
fronted at all times
Properly cleans and maintains equipment and readies high margin products
such as coffee, fountain drinks, etc. as directed by Store Manager.

• Maintenance

Keeps store floors clean at all times, with specific responsibility being
assigned by the Store Manager
Cleans windows, floors, shelving, counters, gas pumps and parking lot to
ensure they remain clean at all times.
Follows all items on the shift duty checklist
Immediately advises Store Manager of any maintenance problems.

• Safety

Ensures that lifting procedures are followed per company policy
Ensures that wet floor signs are used, per company policy
Reports accidents promptly to store manager and corporate office