Title:Retail Operations Supervisor - Morning ShiftLocation:Cleveland Hopkins International Airport * Assist the General Manager in managing team members and the daily operation of our stores and providing an amazing customer service experience to our customers

* Working at the Cleveland Hopkins International Airport

**Retail Operations Supervisor Key Accountabilities** : * Provides staff training and conducts store opening/closing/ shift change procedures

* Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits

* Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping

* Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted and that any discrepancies are reported

* Ensures that staff report to work on time, dressed in clean full uniform, including nametags

* Ensures that all staff tardiness and absences are reported to management

* Ensures customers are greeted promptly and served by knowledgeable, well-trained associates

* Demonstrates effective management of customer queuing

* Ensures that sales associates are assigned daily duties and are aware of daily sales targets and procedural changes

* Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor

* Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping)

* Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink

* Ability to manage, consult, and help plan daily activities with General Manager, Operations Manager, and other Supervisors

* Provides supervision and support to store staff

* Works with on-site jobbers and sales representatives

* Approachable and interactive leadership qualities

* Ability to work in a fast-paced environment

* Good time-management skills and multi-tasking abilities

* Good problem-solving skills

* High School Diploma or equivalent

* One or more years of retail supervisory experience

* Health & Well Being: Medical/Dental/Vision Insurance

* Paid Time Off

* Various Personal and Parental Leave Programs

* Universal Life Insurance

* Retirement Programs & Matching Employee Contributions: 401K & RRSP

* Hudson Employee 20% Off Discount

* Employee Recognition & Anniversary Programs

* Training, Development, and Growth Opportunities

* Tuition Assistance & Scholarship Programs

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