Hudson River Housing improves lives and communities through housing with compassion and development with vision. We are dedicated to building strong, sustainable communities by developing and preserving quality affordable housing and helping families and individuals obtain and maintain housing through education, advocacy and support services. 

We are a committed group of people from all backgrounds who care deeply about our community and want to make it a better place.

Position: Assistant Shelter Manager – Webster House (PODS)

General Description:

The Assistant Shelter Manager is responsible for coordinating with the Shelter Manager, the supervision and execution of the operations of the Overnight Shelter. They will assist with scheduling of staff, transportation from the screening site and other shelter operations such as meals, volunteers, laundry, distribution of personal hygiene items and enforcement of general policies and procedures of the shelter. The Assistant Shelter Manager will provide administrative support to the Shelter Manager and will assist with collecting the daily and monthly statistics related to the shelter. The Assistant Shelter Manager may be required to work as a shelter coordinator when necessary.

Principal Duties:

• Assist with coordination of the screening and intake process for overnight guests of the shelter.
•  Coordinate with the Shelter Manager transportation for the guest from the screening site to the overnight shelter facility.
• Provide coordination and oversight of the shelter operations to include staffing, supply distribution (personal hygiene items), laundry and general work site cleanliness.
• Assist the Shelter Manager with supervision and direction to staff and guests of the shelter.
•  Assist the Shelter Manager with training and evaluation of the shelter staff.
• Coordinate outreach, orientation, training and supervision of volunteers at the shelter. Also to work with the Shelter Manager to maintain a positive relationship with the volunteers that come to the shelter.
•  The Asst. Shelter Manager will work with the Shelter Care Manager in regards to new referrals as well as making sure guests have had ongoing contact with care management.
• Report any maintenance issues to the Shelter Manager as they arise. The Asst. Shelter Manger should be doing a walk-through inspection of the shelter each shift. The Asst. Shelter Manger will notify HRH maintenance and put a work order in Yardi, if the Shelter Manager is not on duty.
• Provide administrative support to the Shelter Manger and maintain necessary records. Generate reports and statistics as required. Responsible for collecting data through HMIS.
• Participates in a rotating on-call coverage with the Shelter Manager to ensure the shelter is adequately staffed and for emergencies that may come up during the hours of operation. The on-call supervisor is responsible for finding coverage when there is a call out.
• The Assistant Shelter Manager is the supervisor on duty when the Shelter Manger is off.
• Assumes a leadership role in ensuring that Webster House Shelter is clean, safe and in compliance with relevant regulations and standards.
• Assist the Shelter Manager to develop the program in new ways and areas that spur continual growth and improvement.
• The Assistant Shelter Manager may be required to attend and represent WH/HRH at (inter) agency meetings and agency/community events and as directed by the Director of Resident Services.
• Must attend required trainings and may participate in community presentations, street outreach efforts and other activities as assigned.

Qualifications:

Education: High school diploma or GED required. Some college level course work in related field may be beneficial.

Experience: Some human service experience, which may include sensitivity to homeless, mentally ill, low income and other needy populations.

Valid NYS Driver’s License required

Other: Interpersonal skills; Ability to work independently, yet as part of a team. Personal telephone required

Location: Poughkeepsie, NY

Immediate Supervisor: Shelter Manager

Equity is a core value at Hudson River Housing. We believe in promoting a culture that decenters bias, celebrates difference, enhances equitable communication, and nurtures relationship building.

It is important to us that community members have access to stable means of economic growth. We are continually committed to hiring from within our community including applicants with lived experience that can inform and strengthen our work. 

Hudson River Housing is dedicated to maintaining a work environment that is free from harassment and discrimination on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related medical conditions), alienage or citizenship status (unless required by law), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), or any other protected status under federal, state, or local laws. Hudson River Housing is dedicated to the fulfillment of this policy with respect to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, compensation, termination, and all other terms, conditions, and privileges of employment.