You haven't searched anything yet.
Overview
Hudson Valley Credit Union is currently recruiting for the position of Universal Branch Associate. Primary Function : provide highest level member service through efficient, accurate transaction processing and applying a consultative needs-based sales approach, focused on establishing new member relationships, and deepening and retaining existing relationships, to cross sell HVCU products and services.
Responsibilities
Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc.
Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed.
Support the successful implementation of marketing programs and promotions by creating member awareness.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge.
Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU's guiding principles to all activities and responsibilities. This includes the Credit Union's Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices.
Support the Credit Union's initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.
Qualifications
High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate;
or a current high school senior in possession of a certificate of satisfactory academic standing, required
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences.
We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong.
In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ .
Employee Perks :
Hudson Valley Credit Union is an AA / EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
Last updated : 2024-06-20
Full Time
Banking
$35k-42k (estimate)
06/22/2024
09/21/2024
hvcu.org
MIDDLETOWN, NY
500 - 1,000
1963
JEAN SEXTON
$50M - $200M
Banking
In October 1963, a group of IBM employees had a visionto create a financial cooperative for IBM employees and their families, where the needs of the individual would be placed before profit. Our product line in the beginning was modest, consisting of basic savings and consumer loans. By the end of our first year, the credit union had 14 member accounts and $172 in assets. Our name has changed over the years, our assets, products, and services have grown. Our membership has evolved to reflect the changing needs of our surrounding community but our mission and vision remain the same. Today, Huds...on Valley Credit Union is a full service not-for-profit financial cooperative, 300,000+ members strong. We extend membership to our neighbors who live, work, worship, volunteer or attend school in Albany, Columbia, Dutchess, Greene, Orange, Putnam, Rensselaer, Rockland, Saratoga, Schenectady, Ulster, or Westchester Counties. HVCU is federally insured by the NCUA. Equal Housing Opportunity. View our social media policy: https://www.hvfcu.org/Other-Pages/Social-Media-Policy
More
Show less
The job skills required for Universal associate include Cash Handling, Products and Services, ATM, Financial Services, Teamwork, Transaction Processing, etc. Having related job skills and expertise will give you an advantage when applying to be an Universal associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Universal associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Universal associate positions, which can be used as a reference in future career path planning. As an Universal associate, it can be promoted into senior positions as a Teller III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Universal associate. You can explore the career advancement for an Universal associate below and select your interested title to get hiring information.