4 Patient Serv Coord I Jobs in Mount Airy, NC
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Patient Serv Coord I
$33k-41k (estimate)
Full Time
1 Week Ago
Hugh Chatham Health (Hospital) is Hiring a Patient Serv Coord I Near Mount Airy, NC
Job Details
DescriptionThe following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time.
People
DescriptionThe following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time.
People
- Builds a strong, positive relationship with every customer served, both internal and external
- Works effectively with others to deliver the highest quality care and service on a continuous basis
- Follows HCMH standards of performance at all times
- Assists patients and other callers in a prompt, courteous and helpful manner.
- Demonstrates skills and knowledge to effectively complete assigned tasks and completes all required education programs
- Delivers safe, accurate and timely patient care that conforms to HCMH standards and departmental goals and main job functions as outlined below
- Maintains strictest patient confidentiality.
- Works diligently to meet every customer’s needs throughout multiple locations
- Fully engaged, fully aware and available to help others while on duty
- Answers telephone, screens calls, routes calls appropriately.
- Maintains appointment scheduling and follows office scheduling policies. Reschedules appointments when necessary for physician schedule changes for multiple locations
- Sets up medical record chart for new patients and enters patient demographic and insurance data into computer system; checking in patients, verifying and updating necessary information in the medical record and the computer; receiving payments and issuing receipts, posting payments.
- Verify all patients insurance coverage prior to appointment
- Pre-certify/ approval from carriers for DME & injections as required
- Schedule and authorize Referrals and f/u
- Manages Workman’s Comp authorizations if assigned.
- Receives and distributes mail
- Monitors fax folder and distributes to staff
- Follows OSHA/HIPPA compliance.
- Scans all patient demographics, outside records
- Completes patient disability forms as required and collect payment
- Organize and straighten waiting room as necessary
- Cross-trained to handle check-out procedures.
- Daily collects co-pays, balances and bed debt when applicable. Handles daily transaction/cash drawer balancing and submits to Financial team.
- Accomplishes tasks with the minimum expenditure of time, materials and money with service as the guiding principle
- Gathers appropriate data/pre-certs to ensure we can bill appropriately for timely payment.
- Works along with Finance team to collect bad debt and refers patients for financial counseling.
- Works productively while on the clock and offers to help others when work is completed
- Demonstrates the ability to positively and productively respond to change.
- Participates in continuous improvement, offering and or implementing methods to improve care and service.
- Attends meetings as required.
- Performs related work as required.
Job Summary
JOB TYPE
Full Time
SALARY
$33k-41k (estimate)
POST DATE
06/18/2024
EXPIRATION DATE
07/10/2024
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