153 Customer Support Specialist (Remote) Jobs in Charlotte, NC
Hughes Law Group is Hiring a Remote Customer Support Specialist (Remote)
We are seeking for a customer support specialist who will communicate directly with customers to solve problems, answer questions, and give advice and support. Key elements of the role include familiarity with the company’s products and services, and the ability to quickly identify and address customer needs. Success in this role will be demonstrated by improvements in the company’s reputation in delivering outstanding customer support.
Responsibilities and Duties
Reply emails from customers
Establishes trust
Assists customers with solving problems
Reports common product and service complaints
Helps customers make use of different features
Records complaints and feedback.
Job Requirements:
Has prior experience in customer service
Proficient in MS Office
Knowledgeable in operating help desk software
Excellent written and verbal communication skills
Strong interpersonal skills
Has a positive and professional work attitude
Associate or Bachelor’s degree required.
Job Summary
Part Time
Business Services
$52k-68k (estimate)
05/21/2024
07/19/2024
hughes-law-group.com
Mount Vernon, WA
<25
Business Services
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The job skills required for Customer Support Specialist (Remote) include Customer Service, Problem Solving, Products and Services, Customer Support, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist (Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist (Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist (Remote) positions, which can be used as a reference in future career path planning. As a Customer Support Specialist (Remote), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist (Remote). You can explore the career advancement for a Customer Support Specialist (Remote) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.
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