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Are you outgoing and value customer service
Are you knowledgeable and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers?
If so, we’d like you to join our team as a Counter Salesperson .
About the Role : You will :
You will :
Provide sales and support to walk-in customers at our will-call sales counters, ensuring the highest levels of customer satisfaction.
Maintain, stock, and clean the counter sales area merchandise and displays, and support Inside Sales and Outside Sales activities.
Confidently assist customers who purchase and / or pick up merchandise at the Profit Center.
Accurately process and fill Sales Orders generated at the sales counter.
Provide customers with reliable information regarding product specifications, pricing, and availability.
Keep counter area and merchandise displays clean, neat, current, stocked and safely displayed.
Ensure security and control is upheld at this primary point of customer contact.
Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk.
Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
Inform supervisor of inventory levels or stock depletions that could impact customer service levels.
Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery.
Drive safely and load and unload trucks and make deliveries. Destinations include job sites, customer facilities, vendor facilities, other Hajoca locations, facilities of other wholesalers, or other locations as directed by management
Be friendly, observant, and able to determine customer needs and communicate that information to the Manager and / or Warehouse Supervisor.
Understand the shipping documents that are associated with the merchandise for each delivery and have accurate directions to each delivery destination.
Unload correct merchandise from the truck and place it where the receiving party wants it. Obtain legible signature for all merchandise delivered per Company policy and procedure.
Collect and secure outstanding payments for all cash deliveries prior to releasing the material to the customer.
Provide sales leads by noting prospective customer names and addresses discovered in the course of making deliveries.
Inspect the truck and required parts and accessories to determine safe operating condition prior to departure from the Hajoca location and advise management of any mechanical problems with the truck.
About You :
1-2 years' experience in customer service or counter sales; contractor sales preferred.
Valid Driver's License
At least 18 years old; or at least 21 years old if operating a commercial motor vehicle (GVWR of 10,001 lbs. or more)
High school diploma or equivalent
A driving record that meets the criteria for being an Authorized Driver in accordance with Company policy
Must pass a Department of Transportation physical examination before beginning work; to be updated at least every two years while employed and performing this job function.
Experience driving a truck and making deliveries preferred.
Knowledge of products sold in the Profit Center
Our ideal candidate will also :
Have outstanding customer service, verbal communication, and generous listening skills.
Have comprehensive knowledge of product; able to suggest associated products for purchase.
Be able to build and maintain a positive working relationship with customers, vendors and co-workers.
Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, and ask for the order.
Know laws, rules and regulations governing driving motor vehicles in general, and commercial motor vehicles subject to Department of Transportation regulations in particular.
Be able to safely operate any delivery vehicle, including commercial motor vehicles that have a gross vehicle weight rating (GVWR) of up to 26,000 pounds.
Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.
Be able to remain calm and function effectively in stressful, unexpected, and / or emergency situations.
Be able to learn to operate warehouse material-handling equipment.
Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.
Be able to learn to operate and demonstrate hand tools.
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
Be able to learn and operate the computer related systems used to process orders.
The benefits of working with us :
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield.
In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis.
In addition to our generous compensation package, Hajoca also offers :
Full-time benefits (for team members working 30 or more hours per week) :
Full-time and part-time benefits :
EEOC Statement
Last updated : 2024-06-20
Full Time
Specialty Trade in Construction
$27k-36k (estimate)
04/24/2024
09/18/2024
hscllc.com
BECKLEY, WV
50 - 100
1985
THOMAS T HUGHES
$5M - $10M
Specialty Trade in Construction
The job skills required for Counter sales include Customer Service, Counter Sales, Outside Sales, Listening, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Counter sales. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Counter sales. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Counter sales positions, which can be used as a reference in future career path planning. As a Counter sales, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Counter sales. You can explore the career advancement for a Counter sales below and select your interested title to get hiring information.
If you are interested in becoming a Counter Sales, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Counter Sales for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Counter Sales job description and responsibilities
A counter person assists customers at a business with a service counter.
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Accurately record and follow-up on all sales and service transactions.
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Counter salespeople explain the products and help customers find what they need.
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The professional counter sales have to provide efficient and quick service for the customer.
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They should also provide quick and efficient service to obtain maximum sales and also focus on customer satisfaction.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Counter Sales jobs
Come up with sales targets that are challenging but achievable.
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Expect to be able to sell everyone.
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Keep merchandise and product displays fresh.
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Make those sales targets visible.
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Recognize that retail success doesn’t just come down to just one thing.
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Step 3: View the best colleges and universities for Counter Sales.