Humanitary Medical Center is looking for an experienced and friendly Wellness Center Attendant that can work in a fast-paced environment. We are actively interviewing, and our team is waiting for the right candidate!

Job duties: The following duties are illustrative and not exhaustive.

• Maintain safe and clean Wellness Center areas by complying with procedures, rules, and regulations
• Assist staff in the Wellness Center with other activities or duties as needed, such as serving snacks in the morning and noon, crafts, table games, special orientation or classes, etc.
• Follow all company, safety and security policies and procedures, report accidents, incidents, injuries, and unsafe work conditions to Office Manager
• Treat our patients/members in a courteous, friendly and caring manner
• Provide excellent customer/patient service
• Ensure that privacy and confidential materials and conversations are always protected
• Comforts patients; answers patients’ questions to the best of their ability
• Establish and maintains effective relations, exhibits tact and consideration, offers assistance and support to coworkers, works cooperatively in group situations and works actively to resolve conflicts in a timely manner
• Balances team and individual’s responsibilities, contributes to building a positive team spirit
• Contribute to team effort by accomplishing related results as needed
• Perform other duties as needed
• Understand urgent situations and report to Office Manager

Requirements:

• Ability to be multitask and prioritize
• Previous experience with elderly care helpful
• Must have patience to deal and work with elderly and/or patients with disabilities
• Ability to handle multiple patient’s requests, concerns and complaints at the same time.
• Great interpersonal skills to deal with a variety of personalities
• Work well under stressful conditions and treat patients with respect and dignity
• Excellent interpersonal, communication and organizational skills
• Outstanding grooming standards
• Understanding of patients' rights and responsibilities
• HIPAA awareness
• Able to write, read and speak clearly
• Must be able to communicate in Spanish
• Ability to communicate in English recommended
• Able to lift up-to 10 pounds, bend, often move objects and assist patients to move
• Able to kneel, crouch or stoop if necessary
• Capable to demonstrate empathy
• Excellent interpersonal and communication skills
• Strong decision-making and organizational skills
• Must be able to work with limited supervision
• Capable of managing difficult or emotional customer situations by responding promptly to members needs and requests
• Must exhibit good active listening and comprehension skills
• Ability to stand most of the time, or walk as needed
• Ability to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear; and taste or smell

The physical demands described here are representative of those that must be met by the associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

This job description is not intended to be all-inclusive. Our associates may be required to perform other related duties as necessary to meet the ongoing needs of the organization.

Work Location: In person

Working conditions:

• Work both inside in cool and dry/wet/hot conditions
• Frequently required to use personal protective equipment
• May be requested to work overtime and weekends
• Noise level in the work environment is frequently medium/low

NOTE: Humanitary Medical Center reserves the right to modify, interpret, or apply this job description, as it desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the associate occupying this position. This job description is not an employment contract, implied or otherwise.

Benefits offered:

• Paid company’s recognize holidays
• 401 (k) Plan
• PTO (Paid Time Off)
• Bereavement Leave
• Employee Assistance Program
• Health Insurance
• Voluntary Life Insurance
• On-the-job training
• Opportunity of advancement
• Paid orientation and much more