Position Summary:

This role will be responsible for driving new membership sales and membership retention through excellent customer service, relationship building, and continued process improvement. The ideal candidate is self-driven, well-organized, and possesses excellent communication skills.

Primary Duties:

• Creating and executing effective sales strategies to drive membership sales.
• Identifying business opportunities to continue to fill the pipeline with prospects.
• Provide exceptional customer service to prospective and existing members via face-to-face service, phone, text and email communication.
• Meet and exceed sales goals as set by the Membership Sales Director and the Senior Director of the Wellness Center.
• Participate in monthly team meetings to share best practices, improve processes, and develop sales skills.
• Conduct tours of the facility and assist members with account changes and requests.
• Facilitate meaningful partnerships with cross functional departments.
• Participate in off-site events to promote the Wellness Center to the surrounding community.
• Represent Humboldt Park Health in a positive and professional manner.

Position Requirements:

• High School Diploma or GED
• Basic computer skills (word, excel, etc.)
• Sales experience is a plus, but not required.
• Maintain composure and act appropriately in moments when multiple unexpected challenges arise concurrently.
• Maintain good health and physical strength, remaining on your feet for the majority of the workday, and capable of working without physical restrictions.
• Possess a passion for fitness, health, athletics, and wellness. Enthusiastic, professional, and genuine demeanor.
• Ability to work some evenings, weekends, and holidays.
• CPR and First Aid certification required.