5 Operations Coordinator Jobs in Cleveland, OH
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Hunger Network is Hiring an Operations Coordinator Near Cleveland, OH
Our programming includes coordination of a consortium of 70 hunger centers that are strategically placed across the county which provide food supplies, hygiene items, and hot meals to our neighbors who need it most. Additionally, we bridge the gap between hunger and food waste through the innovative Food Rescue Hero app, which operates via a direct transfer model to assure fresh food is delivered daily into our local neighborhoods.
Position SummaryThe Operations Coordinator is responsible for managing Food Rescue’s operations on a daily basis. This includes but is not limited to, monitoring dispatch in the Food Rescue web app, problem solving issues in real time, and executing pop-up donations. Food Rescue requires an entrepreneurial spirit, strong technology skills, a passion for sustainability and serving the community, and a keen eye for operations to be most successful. This position reports directly to the Partnerships Manager.
Dispatch Operations
- Oversees dispatch operations Monday through Friday, with 1-2 weekends per month.
- Coordinates with donors, recipients, and volunteers to troubleshoot any issues with rescues in real time via the Dialpad software.
- Monitors and utilizes the Food Rescue Hero web and mobile apps and masters all aspects of the technology.
- Tracks necessary volunteer feedback and data, and reports to the Volunteer Director.
- Tracks donor and recipient issues, and reports to the Partnerships Manager.
- Communicates daily dispatch reports to the Food Rescue team and updates any necessary logs.
- Ensures rescue coverage and program communication are completed for upcoming days of operation.
- Maintains accurate and up-to-date Food Rescue Hero web and mobile app information.
- Executes pop-up donation scheduling with input from the Partnerships Manager
- Ensures accuracy in online dispatch technology and programmatic documents.
- Complete food rescues as needed.
- Engages with the Program Director and Partnerships Manager as part of a collaborative team to ensure that the Food Rescue program continues to grow.
- Works with the Food Rescue team to analyze performance data to isolate trends, identify opportunities to improve systems and processes, and report on progress toward goals.
- Attend community meetings to gather and share information, as needed.
- Assists with major special events, annual campaigns, and other internal meetings, as needed.
- Assists with and participates in Food Rescue Hero engagement and appreciation events.
- Associate’s or Bachelor’s degree in relevant field or equivalent work experience.
- 2-3 years of customer service experience strongly preferred.
- Current ServSafe Food Handler Certification preferred, or to receive within 30 days of employment.
- Excellent technological skills and proficiency in Microsoft Office Suite and Google Drive; experience with database management preferred.
- Highly adaptable and excited to operate in a fast-paced environment.
- Excellent oral and written communication skills.
- Ability to drive non-CDL single-axle 26-foot refrigerated box truck.
- Some weekend and evening hours required.
- Reliable transportation, valid driver’s license, and automobile insurance required.
- This position fluctuates from sitting for long periods of time to being active and requiring standing, walking and bending. Individual frequently lifts and moves food and other items over 30 pounds and loads food boxes into and out of vehicles.
- Background check.
Job Summary
Full Time
$82k-107k (estimate)
04/24/2024
08/10/2024
The following is the career advancement route for Operations Coordinator positions, which can be used as a reference in future career path planning. As an Operations Coordinator, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Coordinator. You can explore the career advancement for an Operations Coordinator below and select your interested title to get hiring information.
If you are interested in becoming an Operations Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Coordinator job description and responsibilities
Operations coordinators are responsible for the management of all departments as a whole.
03/04/2022: Lebanon, PA
Operations Coordinator must have excellent communication and organizational skills and the ability to resolve problematic situations quickly with a good eye for detail since they are responsible for many administrative tasks.
02/18/2022: Petersburg, VA
Operations Coordinator typically works with a number of professionals across an organization, and they are supervised by an Operations Manager who assigns tasks as needed.
03/09/2022: Gainesville, FL
Event planning, project management assistance, and administrative chores are among a few responsibilities of the Operation Coordinator.
01/05/2022: Denver, CO
Operations Coordinator will bring a strong project management and business acumen, coupled with market-place knowledge and a high level of operational savvy.
01/21/2022: Dayton, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Coordinator jobs
The Operations Coordinator will also be tasked with managing customer claims and tracking employee milestones.
12/13/2021: Lima, OH
Ensure the Success of the Plan through Assessment, Accountability, and Recognition.
02/11/2022: Anaheim, CA
Excellent problem solving and conflict resolution skills.
12/21/2021: Newark, NJ
Strong analytic and organizational skills, with experience using Excel and other software a definite asset.
12/15/2021: Harlingen, TX
Be able to set priorities, strategic goals and achieve them within the agreed upon timeline.
02/22/2022: Rock Island, IL
Step 3: View the best colleges and universities for Operations Coordinator.
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